Caroline Chavez
Salt Lake City,Utah
Summary
Highly motivated and detail-oriented professional with a strong ability to multitask in fast-paced environments. Punctual, dependable, and responsible, consistently delivering high-quality results with efficiency and integrity. A dedicated team player with excellent organizational and problem-solving skills, known for honesty, strong work ethic, and a proactive approach to challenges. Adept at managing multiple priorities while maintaining accuracy and professionalism. Passionate about delivering exceptional service, and contributing to team success.
Overview
10
10
years of professional experience
Work History
Guest Services Intern
FamilySearch
Salt Lake City, Utah
07.2024 - Current
- Provide exceptional customer service to visitors by assisting them, answering inquiries, and ensuring a welcoming environment
- Responsibilities include greeting guests, troubleshooting basic technical issues, and maintaining/repairing facilities/equipment
- Facilitated communication between guests and other departments within the Library.
Instructional Assistant/ Paraprofessional
Westridge Elementary School
Provo, Utah
01.2022 - 01.2024
- Worked with students in K-5, held one-on-one groups focusing on reading, and doing the Quickreads program.
- Administered standardized tests under the supervision of certified personnel.
- Supported classroom teachers by supervising students during lunch and recess or field trips.
- Supervised students at lunch and recess, and helped translate Spanish when needed.
- Monitored student progress and provided feedback to teachers regarding student achievement.
Disney College Program Participant
The Walt Disney Company
Lake Buena Vista, Florida
03.2023 - 11.2023
- Disney College Program Participant under Park Operations as an Epcot Park Greeter
- Greeted guests upon arrival and assisted with point of entry, partnered with Guest Relations and Ticketing daily to ensure customer satisfaction
- Maintained high-quality customer service, assisted park opening and closing operations daily, and accommodated and reconciled guest concerns
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified the needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Student Service Activities Director
Ensign College
Salt Lake City, Utah
12.2021 - 05.2022
- Plan Student Service Activities
- Assist other students in making their activity ideas happen
- Counsel and Collaborate with the other Student Activity Directors weekly
West High School Head Cheer Coach
Salt Lake School District
Salt Lake City, Utah
05.2020 - 09.2021
- Directed the West High Cheer team operations by planning and instructing various routines, stunts, and dance sequences.
- Plan games, competitions, and schedules
- Work with parents and guardians for meals, travel, and fundraisers
- Run the West High Cheer Team Instagram (@westhigh.cheer)
- Managed off-campus events, community programs, and team pep rallies.
- Established rules and guidelines governing conduct both on and off-field which were enforced consistently among all members of the squad.
- Attended training on rules, regulations, and safety protocols, implementing principles and requirements throughout training and performance.
Representative
The Church of Jesus Christ of Latter-day Saints
Quetzaltenango, Guatemala
05.2019 - 03.2020
- Work with individuals and families to learn about religious doctrines and principles.
- Trained other representatives in their work.
- Learned discipline, integrity, and self-reliance.
- Experience how to work on my feet from morning to night for over 10 months.
- Learned to adapt to a new culture.
Floor Technician
Ultimate Sports Performance & Rehabilitation
South Jordan, Utah
08.2018 - 05.2019
- Assist patients with exercises and the proper use of various machines.
- Managed front desk operations effectively.
West High School Cheer Leadership
Salt Lake School District
Salt Lake City, Utah
03.2017 - 06.2018
- Assist the Captain in running practice, making routines, organizing posters, relaying messages to the team, and setting an example for the team and the entire student body.
West High School Cheerleader
Salt Lake School District
Salt Lake City, Utah
03.2015 - 06.2018
- I was a base when we stunted, danced, maintained a 3.7 GPA, and made posters.
- I was put in charge of and executed Cheer Senior Night during my junior year.
- Set an example for the entire student body, cheered at games, competed, and performed.
Education
Bachelor of Science - Communications
Ensign College
Salt Lake City, Utah08-2025
Associate of Applied Science - General requirements
Utah Valley University
Orem, Utah05.2019
High School Graduate -
West High School
Salt Lake City, Utah06.2018
Skills
- Office 365 Applications
- Windows
- Outlook
- Adobe Suits
- Data entry
- Language proficiency
- Computer skills
- Guest relations expertise
- Digital communication
- Customer service
- Social media management
- Content creation
Languages
Spanish, Fluent - Reading and Writing proficiency Moderate to High
Talents And Characteristics
- Hard Worker
- Outgoing
- Natural Leader
- Creative
- Great at following directions given by supervisors
- Works well with others
Languages
Spanish
Professional
References
References available upon request.
Timeline
Guest Services Intern
FamilySearch
07.2024 - Current
Disney College Program Participant
The Walt Disney Company
03.2023 - 11.2023
Instructional Assistant/ Paraprofessional
Westridge Elementary School
01.2022 - 01.2024
Student Service Activities Director
Ensign College
12.2021 - 05.2022
West High School Head Cheer Coach
Salt Lake School District
05.2020 - 09.2021
Representative
The Church of Jesus Christ of Latter-day Saints
05.2019 - 03.2020
Floor Technician
Ultimate Sports Performance & Rehabilitation
08.2018 - 05.2019
West High School Cheer Leadership
Salt Lake School District
03.2017 - 06.2018
West High School Cheerleader
Salt Lake School District
03.2015 - 06.2018
Bachelor of Science - Communications
Ensign College
Associate of Applied Science - General requirements
Utah Valley University
High School Graduate -
West High School
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