Caroline Cook
Pittsburgh,PA
Summary
Enthusiastic professional with a passion for community engagement and a background in team collaboration. Known for fostering positive atmospheres and personal connections with clients and co-workers.
Overview
4
4
years of professional experience
Work History
Front of House Associate
Wonderstate Coffee Roasters
Bayfield , WI
06.2025 - 08.2025
- Provided exceptional customer service, addressed inquiries, and resolved issues.
- Supported payment processing, accurately handled transactions, and ensured secure payments.
- Maintained cleanliness and organization of the front of house.
- Collaborated with team members to optimize workflow.
Front of House Associate
Jules Thin Crust Pizza
Jenkintown, Pennsylvania
08.2022 - 07.2024
- Trained and directed trainees to maintain top-tier service standards.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties.
- Organized orders for customers.
Garden Worker
Self Employed
Jenkintown, Pennsylvania
06.2021 - 09.2023
- Ensured that garden maintenance tasks were completed efficiently, safely, and in a timely manner.
- Formed relationships with clients.
- Used best judgment to make quick decisions regarding garden health.
Front of House Associate
Fill A Bagel & Breads
Jenkintown, Pennsylvania
05.2022 - 01.2023
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Fostered relationships with returning customers.
Education
High School Diploma -
Abington Senior High School
Abington, PA06-2024
Bachelor of Arts - Social Work
University of Pittsburgh
Pittsburgh, PA05-2028
Skills
- Team collaboration
- Cash handling proficiency
- Effective communication
- Empathetic listening
- Community engagement
- Conflict resolution
- Problem solving
- Ethical leadership
Timeline
Front of House Associate
Wonderstate Coffee Roasters
06.2025 - 08.2025
Front of House Associate
Jules Thin Crust Pizza
08.2022 - 07.2024
Front of House Associate
Fill A Bagel & Breads
05.2022 - 01.2023
Garden Worker
Self Employed
06.2021 - 09.2023
High School Diploma -
Abington Senior High School
Bachelor of Arts - Social Work
University of Pittsburgh