Dedicated Front of House Associate with proven skills in customer service, teamwork, and multitasking. Reliable in managing guest inquiries and ensuring food safety standards to enhance dining experiences.
Work History
Front of House Associate
5 Months
4 Rivers Restaurant Group | 03.2026 - Current
Assisted with guest seating and waitlist management to ensure smooth dining flow.
Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
Provided menu information and recommendations to guests, enhancing their dining choices.
Collaborated with team members to ensure timely service and customer satisfaction.
Resolved guest inquiries and concerns promptly, contributing to positive dining experiences.
Adapted quickly to changing priorities in a fast-paced restaurant environment, maintaining efficiency.
Remembered, recited and promoted a a variety of menu items.
Handled customer complaints professionally and efficiently, maintaining a high level of customer satisfaction.
Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
Managed inventory levels of front-of-house supplies, reducing waste and controlling costs.
Education
Associate of Science - Nursing Education
Valencia College | Orlando, FL
High School Diploma
West Orange Highschool | Winter Garden, FL | 05-2024
Skills
Customer service expertise
Phone etiquette
Food safety awareness
Cash handling proficiency
Order taking
Team collaboration
Greeting guests
Foreign language skills
Allergy awareness
Teamwork and collaboration
Reliability
Multitasking Abilities
Accomplishments
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.