Zoey Pickens
Medford,NJ
Summary
Dedicated Front of House Associate with exceptional customer service skills and cash handling expertise. Committed to enhancing guest experiences through effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Front of House Associate
Gaetanos of Marlton
Marlton, New Jersey
06.2023 - Current
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Assisted servers with food delivery and customer requests during peak hours.
- Collaborated with kitchen staff to coordinate timely food preparation and service flow.
- Explained menu items, took orders and delivered food courses according to instruction.
- Handled cash transactions and maintained accurate financial records at the register.
- Ensured cleanliness and organization of front-of-house areas for optimal guest experience.
Assistant Camp Counselor
Cedar Run Wildlife Refuge
Medford, New Jersey
06.2025 - 08.2025
- Assisted in planning and organizing daily camp activities for children.
- Assisted campers with daily activities such as sports, arts and crafts, swimming, and outdoor games.
- Supervised campers during recreational activities, ensuring safety and engagement.
- Led small groups on nature walks, educating campers about local wildlife.
- Communicated effectively with parents regarding camper progress and activities.
- Maintained cleanliness and order of camp facilities and equipment.
Education
High School Diploma -
Shawnee High School
Medford, NJ06-2026
Skills
- Customer service expertise
- Customer service
- Food safety practices
- Cash handling
- Team collaboration
- Effective communication
- Active listening
- Organizational skills
- Phone etiquette
Timeline
Assistant Camp Counselor
Cedar Run Wildlife Refuge
06.2025 - 08.2025
Front of House Associate
Gaetanos of Marlton
06.2023 - Current
High School Diploma -
Shawnee High School