Caroline Delaney
Grand Rapids
Summary
Diligent worker with strong history in maintaining cleanliness and order in various facilities. Successfully ensured safe and sanitary environments, contributing to overall operational efficiency. Utilizes effective cleaning techniques to ensure safe and orderly environments. Knowledge of using various cleaning tools and chemicals safely and efficiently.
Overview
9
9
years of professional experience
Work History
Processing Clerk
Velo Law Office
Grand Rapids, MI
05.2025 - Current
- Responsible for processing legal documents for timely submission to courts and other entities.
- Ensuring confidentiality of sensitive client information throughout processing tasks.
- Provide ongoing support and mentorship to new employees during their onboarding period.
Behavioral Health Technician
Developmental Enhancement
Grand Rapids, MI
05.2024 - Current
- Providing one-on-one behavioral interventions to teach communication, social, and daily living skills.
- Documenting client behavior data, including improvements and regressions.
Associate
ALDI
Grand Rapids, MI
05.2022 - 05.2024
- Capability of maintaining order, paying attention to specifics, following instructions, and handling several tasks simultaneously with professionalism and ease.
- Improving the shopping experience for customers by being attentive to their needs and ensuring that they are satisfied with the service they receive during their shopping journey.
Team Member
NOODLES & COMPANY
Grand Rapids, MI
05.2021 - 07.2021
- Take guests food orders and handle credit and cash transactions.
- Ensure the restaurant is always clean and welcoming for guests.
Team Member
FIREHOUSE SUBS
Grand Rapids, MI
03.2020 - 07.2020
- Perform in high traffic, high-pressure environment.
- Adapt quickly to changing priorities and demonstrate flexibility in responding to customer needs.
Crew Member
MOE'S SOUTHWEST GRILL
Grand Rapids, MI
07.2019 - 02.2020
- Receive orders, process payment, and respond to customer concerns.
- Maintain a clean, sanitary, and organized dining room and service area.
Head Server
IHOP
Grand Rapids, MI
08.2017 - 02.2018
- Communicate guest food orders and service requests in an accurate and timely manner.
- Train new servers on expectations and procedures.
Education
Bachelor of Arts - Psychology
Wayne State University
Detroit, MI05-2024
Master of Arts - Social Work
Grand Valley State University
Allendale, MI12-2028
Skills
- Organizing
- Cleaning
- Communication
- Attentiveness
- Prioritization
- Adaptability
Timeline
Processing Clerk
Velo Law Office
05.2025 - Current
Behavioral Health Technician
Developmental Enhancement
05.2024 - Current
Associate
ALDI
05.2022 - 05.2024
Team Member
NOODLES & COMPANY
05.2021 - 07.2021
Team Member
FIREHOUSE SUBS
03.2020 - 07.2020
Crew Member
MOE'S SOUTHWEST GRILL
07.2019 - 02.2020
Head Server
IHOP
08.2017 - 02.2018
Bachelor of Arts - Psychology
Wayne State University
Master of Arts - Social Work
Grand Valley State University