Caroline Doyle
Windsor Locks,CT
Summary
Dynamic and customer-focused professional with extensive experience at Windsor Asian Bistro, excelling in conflict resolution and inventory management. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in POS system operation, fostering team collaboration, and creating enjoyable experiences for patrons.
Overview
5
5
years of professional experience
Work History
Bartender
Windsor Asian Bistro
Windsor, CT
06.2024 - Current
- Prepared and served a wide range of beverages to customers.
- Maintained cleanliness and organization of the bar area and equipment.
- Assisted in inventory management by tracking supplies and ordering stock.
- Engaged with customers to provide exceptional service and recommendations.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Resolved customer complaints in a professional manner.
- Made friendly conversation with customers to provide enjoyable bar experience.
Sales Associate/Front Desk Agent
Club Fitness
Bloomfield, CT
05.2023 - 08.2024
- Educated clients about fitness programs and promoted club services effectively.
- Keep the work area clean, organized, and free of clutter at all times.
- Responsible for completing paperwork and being able to use current computer software.
- Processed membership applications and payments efficiently at the front desk.
- Provided excellent customer service to enhance member satisfaction and retention.
- Handled phone calls and responded to customer inquiries promptly.
Front Desk Attendant/ Food Runner/ Busser
Spare Time Entertainment
Windsor Locks, CT
11.2022 - 01.2023
- Greeted customers and assigned them to tables and bowling lanes.
- Offered assistance to customers with issues or complaints.
- Brought food to and from the kitchen, and assisted servers in taking orders, running food, and cleaning tables.
- Bussed tables efficiently when groups had finished eating, so that the next group could be seated.
- Coordinated with team members to ensure smooth daily operations at the front desk.
- Monitored facility cleanliness and reported maintenance needs to management promptly.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Kennel Worker
Day Hill Kennels
Windsor, CT
05.2020 - 10.2020
- Grooming, feeding and walking dogs.
- Cleaning kennels, inside and outside.
- Administering medications to animals.
- Speaking on the phone with pet owners and offering assistance in person as well.
- Responsible for maintaining a safe environment for staff and dogs at all times.
Education
HIGH SCHOOL DIPLOMA -
Windsor High School
Windsor, CT06.2023
Skills
- Conflict resolution
- Sales techniques
- Inventory management
- POS system operation
- Team collaboration
- Outgoing personality
- Payment processing
- Customer service expertise
References
References available upon request.
Timeline
Bartender
Windsor Asian Bistro
06.2024 - Current
Sales Associate/Front Desk Agent
Club Fitness
05.2023 - 08.2024
Front Desk Attendant/ Food Runner/ Busser
Spare Time Entertainment
11.2022 - 01.2023
Kennel Worker
Day Hill Kennels
05.2020 - 10.2020
HIGH SCHOOL DIPLOMA -
Windsor High School