Caroline Emery
Southampton,New Jersey
Summary
Proactive Development Manager and Scrum Master with extensive experience in enhancing project efficiency. Successfully managed cross-functional teams and implemented Agile methodologies, leading to improved collaboration and timely project deliveries. Strong skills in risk assessment, resource management, and fostering a culture of continuous improvement. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Development Manager/Scrum Master
SEI
09.2020 - Current
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members for multiple teams.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership stakeholders.
- Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
- Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.
- Championed a culture of innovation within the development team by encouraging experimentation with new technologies or approaches to problem solving.
- Conducted regular risk assessments to proactively identify potential issues, allowing for timely resolutions before impacting project timelines.
- Conducted regular performance reviews and set clear objectives for team members, leading to more motivated and focused development team.
- Facilitated cross-departmental collaborations to align development goals with overall business objectives, ensuring cohesive product strategy..
Scrum Master
Vanguard
03.2020 - 09.2020
- Facilitated Scrum framework for multiple teams – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
QA Director and Scrum Master
Money Mart Financial Services
10.2018 - 03.2020
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
QA Manager
General Electric Company
10.2016 - 03.2020
- Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
- Streamlined bug reporting process, expediting resolution times for critical issues.
- Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
- Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
- Mentored junior team members, providing guidance and support to help them excel in their roles and contribute effectively to the organization.
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
- Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
- Reduced software defects by closely monitoring QA processes and providing timely feedback to the development team.
QA Director
Diligent Corporation
10.2014 - 10.2016
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
Master of Arts - Education
La Salle University
Philadelphia, PABachelor of Arts - Communications
La Salle University
Philadelphia, PASkills
- Business Analysis
- Relationship Building
- Continuous Improvement
- Analytical mindset
- Software Development
- Teamwork and Collaboration
- Problem-solving abilities
- Reliability
- Agile Metrics Tracking
- Agile Coaching
- Sprint Planning
- Excellent Communication
- Organizational Skills
- Active Listening
Certification
- Certified Scrum Master
Timeline
Development Manager/Scrum Master
SEI
09.2020 - Current
Scrum Master
Vanguard
03.2020 - 09.2020
QA Director and Scrum Master
Money Mart Financial Services
10.2018 - 03.2020
QA Manager
General Electric Company
10.2016 - 03.2020
QA Director
Diligent Corporation
10.2014 - 10.2016
Master of Arts - Education
La Salle University
Bachelor of Arts - Communications
La Salle University
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