PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline

Caroline Garcia

British Swim School
Union City,NJ
2
Languages
3
Certifications
7
years of professional experience

Customer-focused professional with extensive experience in cash handling, customer service, childcare, and administrative support. Demonstrates strong organizational skills and effective communication, multitasking, and problem-solving abilities. Bilingual in English and Spanish, consistently delivering excellent client service in fast-paced environments.

Work History

Swim Instructor & Deck Ambassador

1 Year 11 Months
British Swim School | 08.2019 - 07.2021
  • Led group and private swimming lessons with up to six students per class, adapting instruction for varied ages and skill levels.
  • Maintained safety checks weekly to support student supervision and uphold program compliance standards.
  • Tracked student progress and documented lesson milestones to support ongoing skill development and placement decisions.
  • Communicated regularly with parents about performance, progress, and next steps in a clear, professional manner.
  • Greeted customers, completed class check-ins, and provided a welcoming front-desk experience.
  • Managed phone inquiries, scheduling changes, and cancellations while keeping daily appointments organized.
  • Tested pool conditions and supported daily operations to maintain a safe, orderly facility environment.

Teacher’s Assistant

1 Year 2 Months
Union City Early Childhood Center | 05.2014 - 07.2015
  • Supervised children daily during classroom activities to maintain safety and well-being.
  • Assisted lead teachers with age-appropriate lessons and classroom activities for infants through five-year-olds.
  • Maintained a clean, organized classroom environment to support smooth instruction and child movement.
  • Assisted with meals, nap time, and structured routines to keep children settled throughout the day.
  • Completed paperwork and administrative tasks to support classroom operations and teacher coordination.
  • Provided attentive classroom support across daily activities, reinforcing consistency and reliable assistance.

Education

New Jersey City University | Jersey City, NJ

Attended

  • Scholarship Recipient

Bachelor of Science - Engineering

New Jersey Institute of Technology | Newark, NJ | 2028

In Progress

  • Scholarship Recipient

High School Diploma

Union City High School | Union City, NJ | 6 2018

Skills

Customer service
Client relations
Bilingual communication
Organizational skills
Time management
Multitasking abilities
Microsoft Word proficiency
Google Workspace
Conflict resolution
Scheduling coordination
Administrative support functions
Attention to detail
Professional communication skills
Store opening & closing procedures
Guest issue resolution
Inventory control
Sales transaction processing

Certification

CPR Certification

LANGUAGES

English, Fluent
Spanish, Fluent

Timeline

Swim Instructor & Deck Ambassador

British Swim School
08.2019 - 07.2021Read More

Teacher’s Assistant

Union City Early Childhood Center
05.2014 - 07.2015Read More

Union City High School

High School Diploma
Read More

New Jersey Institute of Technology

Bachelor of Science from Engineering
Read More

New Jersey City University

Read More
Caroline Garcia