Caroline Goeken
Alton,IL
Summary
Customer-oriented individual with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Would be a great asset to any team.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
General Manager
Planet Fitness
Alton
10.2020 - Current
- Send in biweekly payroll
- Train new staff members
- Answer phone calls
- Create weekly schedules
- Cleaning gym equipment
- Managed front desk operations
- Weekly conference calls
- De-escalation tactics
- New member signups, billing, and insurance
- Enforcing policies
Dance Instructor
DK Dance Productions
Alton
05.2019 - 09.2019
- Substituted for dance teacher, instructing students across various age groups and dance styles.
- Provided targeted feedback to students to enhance technique and performance.
- Demonstrated proper technique while teaching new movements and steps, ensuring students grasped essential skills.
- Utilized computers and POS systems to manage transactions and inventory.
Education
Alton High School
Alton, IL05-2018
Bachelor of Arts - Dance
Lindenwood University
Saint Charles, MO 08.2018 - 04.2026
Skills
- Payroll administration
- Customer relationship management
- Inventory control
- Schedule management
- Performance evaluation
- Staff training
- Facility maintenance
- Leadership skills
- Staff motivation
- Conflict resolution
- Effective communication
- Time management
- Problem solving
- Problem resolution
- Efficient multi-tasker
- Customer service
Certification
- CPR certified
- Certified Training Manager
Timeline
General Manager
Planet Fitness
10.2020 - Current
Dance Instructor
DK Dance Productions
05.2019 - 09.2019
Bachelor of Arts - Dance
Lindenwood University
08.2018 - 04.2026
Alton High School