Caroline Greenberg
Miami,FL
Summary
To teach and care for children in a motivational way that is understanding of all student's needs; to provide leadership in the classroom; and to keep abreast of new technology and new teaching techniques to always be the best teacher.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student Advisement Support
Miami Dade College Kendall Campus
08.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Assisted students in selecting courses to align with interests and abilities.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Consulted with students to advise on topic selection, appropriateness and academic value.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
Office Clerk
Miami Dade College
09.2019 - 01.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Serves as the main point of contact with assisting students in meeting their academic goals.
- Employs technology to complete a caseload management that is assigned and creates efficient strategies to communicate with the assigned students.
- Assists students with academic planning and creating a schedule that fits their needs.
- Provided support and guidance to students experiencing academic and personal troubles.
- Pointed students to relevant information about academic and personal support services available on campus.
- Analyzed student academic records to assess educational and career goals.
- Encouraged students to explore age-appropriate and career-related opportunities.
Receptionist
Greenberg & Company
03.2016 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Provide resources for clients in need of assistance.
Customer Service Representative
Global Personnel Inc
10.2013 - 02.2016
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Master of Science - Curriculum And Instruction
Florida International University
Miami, FLBachelor of Science - Early Childhood Education
Miami Dade College
Miami, FL04-2022
Associate of Arts - Early Childhood Education
Miami Dade College
Miami, FL12-2019
Skills
- Prioritization and Time Management
- Reliable and Punctual
- Cultural Awareness
- Problem-Solving
- Teamwork and Collaboration
- Computer Skills
- Dependable and Responsible
- Excellent Communication
Certification
- Preschool Education Birth -4 Subject Area Certification
- Prekindergarten/Primary PK-3 Subject Area Certification
Timeline
Student Advisement Support
Miami Dade College Kendall Campus
08.2023 - Current
Office Clerk
Miami Dade College
09.2019 - 01.2022
Receptionist
Greenberg & Company
03.2016 - 08.2019
Customer Service Representative
Global Personnel Inc
10.2013 - 02.2016
Master of Science - Curriculum And Instruction
Florida International University
Bachelor of Science - Early Childhood Education
Miami Dade College
Associate of Arts - Early Childhood Education
Miami Dade College
- Preschool Education Birth -4 Subject Area Certification
- Prekindergarten/Primary PK-3 Subject Area Certification
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