John Goode
Liverpool,NY
Summary
Currently enrolled in LeMoyne College working toward a B.S in Computer Science with a minor in mathematics. I am eager to learn, self-motivated and a team player. Dedicated to accomplishing projects and multi-tasking to meet concurrent deadlines and expectations.
Overview
3
3
years of professional experience
Work History
Desktop Support - Student Lead
Le Moyne College
Syracuse, NY
08.2023 - Current
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Training and leading fellow student employees
Deli Clerk
Tops Friendly Markets
Baldwinsville, NY
04.2021 - Current
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Operated cash register to accept and process cash, check, card and mobile payments.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Collected and returned dirty dishes to kitchen to help team stay ahead of demand.
- Scrubbed equipment, tables and encounters to meet cleanliness standards.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Maintained safe food handling practices to prevent germ spread.
Desk Assistant
Le Moyne College
Syracuse, NY
09.2021 - 05.2022
- Answered Phone calls for Campus Life
- Organized student files
- Print and put up event posters around campus
- Write and relay messages
Education
Bachelor of Science - Computer Science
Le Moyne College
Syracuse, NY05.2025
High School Diploma -
Liverpool High School
Liverpool, NY06.2021
Skills
- Computer Skills
- Support Services
- Team Collaboration
- Task Prioritization
- Multitasking and Organization
- Adaptability and Flexibility
- Attention to Detail
- Time Management and Prioritization
- Dependable and Cooperative
- Cleaning and Sanitizing
- Workstation Setup and Breakdown
- Customer Service
Timeline
Desktop Support - Student Lead
Le Moyne College
08.2023 - Current
Desk Assistant
Le Moyne College
09.2021 - 05.2022
Deli Clerk
Tops Friendly Markets
04.2021 - Current
Bachelor of Science - Computer Science
Le Moyne College
High School Diploma -
Liverpool High School