Caroline Grossman
South Burlington,VT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Document Preservation Technician
Kofile Technologies
1 Allen Martin Drive, Essex VT 05452
07.2022 - Current
- Evaluated objects to identify repair requirements and devise optimal approaches, carefully avoiding financial or cultural losses.
- Notified superior when restoration of artifacts required outside experts.
- Minimized further deterioration and restored original appearances by filling in missing or broken areas with fabricated components.
- Employed approved solvents and cleansers to ready items for display.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Coffee Professional
Kestrel Coffee Roasters
47 Maple Street, Burlington VT, 05401
03.2022 - 07.2022
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Served customers quickly and efficiently and created strategies to prevent delays.
Special Education Paraeducator
JJ Flynn Elementary School
1645 North Avenue, Burlington VT, 05408
10.2020 - 01.2022
- Maintained positive attitude and affirmatively communicated with each student.
- Supported teacher in development of individual learning strategies.
- Offered student support through special accommodations, extra assistance and assessments.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Administered tests to class and graded papers.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Education
Bachelor of Arts - History
Guilford College
Greensboro01.2020
Skills
- Service Plans
- Archival Preservation
- Problem-Solving
- Treatment Protocols
- Teamwork and Collaboration
- Sales Expertise
- Conflict Mediation
Timeline
Document Preservation Technician
Kofile Technologies
07.2022 - Current
Coffee Professional
Kestrel Coffee Roasters
03.2022 - 07.2022
Special Education Paraeducator
JJ Flynn Elementary School
10.2020 - 01.2022
Bachelor of Arts - History
Guilford College