CAROLINE G. WEBBER
Naperville,IL
Summary
Dependable team member with three years of experience in fast-paced food service environments, demonstrating a strong commitment to quality and customer satisfaction. Proficient in food preparation and presentation, with effective communication and cash handling skills. Adept at resolving customer issues and addressing complaints professionally, ensuring a positive dining experience for all patrons. Recognized for contributing to team success through collaboration and a proactive approach to problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Casas Adobes Post Acute Rehabilitation Center
08.2025 - Current
- Assisted patients with daily living activities, enhancing comfort and independence.
- Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
- Maintained patient hygiene and cleanliness of care areas, promoting a safe environment.
- Documented patient progress accurately in electronic health records, supporting continuity of care.
Server
Spartan Ale House
05.2025 - 08.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu offerings and service standards.
- Coordinated timely delivery of food and beverages to enhance guest experience.
- Maintained cleanliness and organization of dining area to ensure compliance with health standards.
Lifeguard
Poolguards, Inc.
05.2023 - 08.2024
- Supervised swimmers of all ages and enforced safety rules.
- Provided helpful customer service to all guests.
- Gave guidance on water safety and educated community on safe swimming practices.
- Adapted communication style to effectively instruct swimmers of all ages and abilities.
- Communicated with other lifeguards to ensure comprehensive coverage of pool area during shifts.
- Gained new lifesaving skills by attending seminars, conferences and training sessions.
- Participated in simulated training using life-like dummies to improve first aid skills.
Restaurant Hostess
Chaos Brewcade and Kitchen
01.2024 - 05.2024
- Backed up servers with routine customer needs and service concerns.
- Used POS system to input reservations and orders.
- Performed opening and closing duties such as turning on lights, preparing outdoor seating areas, and locking doors.
- Delivered outstanding service by personally escorting guests to tables and booths.
- Maintained seating charts to optimize station rotations.
- Assisted bussers in clearing tables to expedite turnover time between seatings.
- Answered phone calls and provided information on menu items, specials, and operating hours.
Team Member
Jimmy John's
01.2022 - 01.2023
- Provided customer service by greeting customers, taking orders, making fast and accurate sandwiches according to company standards.
- Operated the cash register, collecting payment, and making change.
- Addressed customer complaints promptly and worked toward satisfactory solutions.
- Conducted inventory management, stocking ingredients and supplies as needed.
- Collaborated with other team members to ensure smooth operations.
- Maintained cleanliness in the restaurant, following all food safety guidelines.
Education
Nursing
University of Arizona
Tuscon, AZ05-2028
High School - undefined
Neuqua Valley High School
Naperville, IL05-2024
Skills
- Reliability
- Effective communication
- Teamwork
- Organizational skills
- Friendly and outgoing
- Fast-paced environment
- Food handling standards
- Cash handling experience
- First aid
- Strong work ethic
- Guest engagement
- Hospitality service expertise
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Timeline
Certified Nursing Assistant
Casas Adobes Post Acute Rehabilitation Center
08.2025 - Current
Server
Spartan Ale House
05.2025 - 08.2025
Restaurant Hostess
Chaos Brewcade and Kitchen
01.2024 - 05.2024
Lifeguard
Poolguards, Inc.
05.2023 - 08.2024
Team Member
Jimmy John's
01.2022 - 01.2023
High School - undefined
Neuqua Valley High School
Nursing
University of Arizona