Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Caroline Hansen

Charlotte

Summary

Dedicated student with a proven track record in food service at Chick-Fil-A, excelling in customer service and time management. Mastered POS operations and team collaboration, significantly enhancing customer satisfaction. Demonstrates exceptional work ethic, resourcefulness, and a commitment to excellence, making a meaningful impact in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Team Member

Chick-Fil-A
06.2024 - Current
  • Assists customers with inquiries and provides exceptional service, resulting in positive feedback.
  • Enhances customer satisfaction by providing efficient and accurate cash and credit transactions.
  • Resolves customer complaints professionally, leading to improved customer relations and loyalty.
  • Handles high-pressure situations and maintains composure during busy periods or difficult interactions.

Shadowing Student

Novant Health, Inc
07.2024 - 08.2024
  • Shadowed a sports medicine specialist at Novant Health to learn about the medical field and patient care.
  • Observed physician in diagnosis and treatment of patients, and documentation of records.


Education

High School Diploma -

Myers Park High School
Charlotte
06-2026

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • POS system operations

Interests

  • Performance Guitar
  • AAU Basketball
  • AAU Softball
  • Flag Football
  • Helping others and giving back to the community
  • Offering time and support to homeless shelters
  • Traveling and experiencing new cultures

Timeline

Shadowing Student

Novant Health, Inc
07.2024 - 08.2024

Team Member

Chick-Fil-A
06.2024 - Current

High School Diploma -

Myers Park High School
Caroline Hansen