Caroline Harper
Conway,SC
Summary
An energetic business-minded individual with a background in customer service. Adaptable professional with expertise in personal development, team collaboration, and resolving issues with customers and staff. Strong communication skills and willingness to take creative measures to achieve company goals.
Overview
7
7
years of professional experience
Work History
Server
Banditos Cantina
03.2021 - Current
- Prepare restaurant tables and stations with special attention to Sanitation.
- Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintain high standards of customer service during high-volume fast-paced operations.
- Resolved complaints promptly and professionally to ensure customer satisfaction.
- Answer questions and make recommendations for products.
- Utilized POS system to place orders, manage bills, and handle complimentary items.
Expeditor
Martin's BBQ Joint
04.2017 - 08.2020
- Ensures all food orders are correct and distributed in a timely manner
- Inspect food orders to ensure quality is up to restaurants' expectation
- Maintain composure in high-stress situations
- Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
- Collaborated with cross-functional teams to align production plans with customer requirements.
Education
Bachelor of Science - Business Management
Coastal Carolina University, Craig Wall Sr. College of Business
Conway, SC05.2023
Skills
- Adaptability
- Teamwork and collaboration
- Customer Service
- Strong Communication
- Interpersonal Skills
- Problem-Solving
- Staff Training
Timeline
Server
Banditos Cantina
03.2021 - Current
Expeditor
Martin's BBQ Joint
04.2017 - 08.2020
Bachelor of Science - Business Management
Coastal Carolina University, Craig Wall Sr. College of Business
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