Overview
Work History
Education
Skills
Timeline
Generic

Caroline Harper

Georgetown,SC

Overview

9
9
years of professional experience

Work History

Assistant Account Manager

C. T. Lowndes & Company
08.2022 - Current
  • Enhance client satisfaction by efficiently managing accounts and addressing concerns promptly.
  • Provide exceptional customer service through regular communication with clients regarding their account status.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Maintain accurate records of client interactions, ensuring all relevant information is easily accessible for future reference.

Flight Attendant

Breeze Airways
08.2021 - 05.2022
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.

Juice Bar Attendant

The Main Squeeze
08.2020 - 06.2021
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Maintained a clean and sanitary work environment, ensuring compliance with health department guidelines.
  • Prepared fresh juices, smoothies, and other menu items according to company recipes and customers'' preferences.
  • Collaborated with team members to maintain an efficient workflow during peak business hours.

Restaurant Hostess

River Room
01.2017 - 07.2018
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Lifeguard

YMCA
05.2015 - 07.2016
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.

Education

Bachelor of Science - Communications

Liberty University
Lynchburg, VA
2021

Skills

  • Strong Communication
  • Time Management
  • Customer Service
  • Teamwork
  • Conflict Resolution
  • Multitasking Abilities

Timeline

Assistant Account Manager

C. T. Lowndes & Company
08.2022 - Current

Flight Attendant

Breeze Airways
08.2021 - 05.2022

Juice Bar Attendant

The Main Squeeze
08.2020 - 06.2021

Restaurant Hostess

River Room
01.2017 - 07.2018

Lifeguard

YMCA
05.2015 - 07.2016

Bachelor of Science - Communications

Liberty University

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Caroline Harper