Caroline Hawkes
Bluffton,SC
Summary
I have lived in the bluffton area all my life and have always had a passion for animals. I started working weekends when I was 13 at The Bark Shack and then slowly started working up to part time in high school and then once I was finished with High school I be came a full time worker! I’m currently still working there and it’s been about 12 years! I am now 24 years old and want to see myself grow in this field. I feel like it is finally my time to venture out and grow and show my worth for animals somewhere else.
Overview
11
11
years of professional experience
Work History
Kennel Tech/shift Leader
The Bark Shack
05.2013 - Current
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Implemented procedural updates as needed based on company policy changes or industry developments.
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Animal handling
- Positive mindset/ attitude when coming into my shift
- Front desk
- Medication administration
- Kennel experience
Skills
- Food preparation
- Front desk
- Animal handling
- Time management
- Great communication skills
- Leadership skills
Timeline
Kennel Tech/shift Leader
The Bark Shack
05.2013 - Current