CAROLINE HEETER
Hillsborough County Jail
Tampa,Florida
1
Certification
9
years of professional experience
Licensed Clinical Social Worker with broad clinical experience across correctional, psychiatric emergency, foster care, and medical settings. Highly skilled in crisis intervention, suicide risk assessment, diagnostic evaluation, treatment planning, and trauma-informed care. Experienced working with high-acuity and vulnerable populations while collaborating with interdisciplinary teams in fast-paced, high-responsibility environments.
Work History
Licensed Clinical Social Worker
4 Months- Conduct comprehensive mental health evaluations and crisis assessments within a correctional setting.
- Complete suicide risk assessments and determine need for Baker Act and higher levels of psychiatric care.
- Provide rapid crisis response and intervention for acute behavioral health emergencies.
- Collaborate with correctional staff, medical providers, and interdisciplinary teams to ensure continuity of care and inmate safety.
- Develop safety plans, clinical recommendations, and appropriate referrals for ongoing treatment needs.
Licensed Master Social Worker
11 Months- Provided emergency psychiatric assessments in an inpatient and psychiatric emergency setting.
- Served in charge roles, supporting unit operations and clinical decision-making during high-acuity cases.
- Completed intakes, diagnostic assessments, treatment planning, and coordination of care with psychiatrists and nurses.
- Facilitated safe discharges and continuity of care planning following psychiatric crises.
Licensed Master Social Worker
8 Months- Returned as employee June 2025-February 2026
- Managed a complex caseload of forensic patients with serious mental illness (SMI) and high-risk criminal backgrounds, including individuals charged with sexual offenses, homicide, and other violent crimes.
- Conduct comprehensive suicide risk assessments, crisis evaluations, and safety planning for justice-involved individuals.
- Collaborate closely with correctional officers, psychiatry, nursing, and administration to maintain safety and continuity of care.
- Determine need for inpatient psychiatric hospitalization and coordinate transfers to community and state facilities.
- Provide trauma-informed clinical interventions in a high-security, high-acuity environment.
Foster Care Case Manager
1 Year 10 Months- Managed foster care caseloads, ensuring child safety, regulatory compliance, and permanency planning.
- Conducted home visits, placement matching, and family assessments.
- Advocated for children’s medical, educational, and mental health needs while collaborating with courts, schools, and community providers.
MSW Student Intern
9 Months- Facilitated therapeutic groups and provided individual support to veterans under LCSW supervision.
- Completed biopsychosocial assessments, treatment planning, and clinical documentation.
- Participated in interdisciplinary case reviews and psychoeducational programming.
Administrative Specialist / Air Force Reservist
6 Years- Provided administrative and personnel support contributing to operational readiness.
- Recognized as Honor Graduate (2017) and Airman of the Half (2021).
Education
Master of Social Work - Social Work
- Advanced Standing Program
- Internship: Department of Veterans Affairs (480 hours)
Bachelor of Science - Social Work
- Magna Cum Laude
- Dean’s List (2019–2022)
- Field Placement: Compeer of Greater Buffalo (400 hours)
Skills
Crisis Intervention & De-escalation
Suicide Risk Assessment
Diagnostic Assessment
Treatment Planning
Cognitive Behavioral Therapy (CBT)
Trauma-Informed Care
EMDR-Informed Practice
Individual & Group Therapy
Case Management
Interdisciplinary Collaboration
Clinical Documentation
Inpatient Hospitalization Determination
Certification
- EMDR Basic Certification (2023)
- CPR/First Aid (Active)
Timeline
Licensed Clinical Social Worker
Hillsborough County Jail
04.2026 - CurrentRead More
Licensed Master Social Worker
Capital District Psychiatric Center
06.2024 - 05.2025Read More
Licensed Master Social Worker
University of New Mexico Health & Hospitals – Metropolitan Detention Center
10.2023 - 06.2024Read More
MSW Student Intern
Department of Veterans Affairs
08.2022 - 05.2023Read More
Foster Care Case Manager
New Directions Youth and Family Services
04.2022 - 02.2024Read More
Administrative Specialist / Air Force Reservist
U.S. Air Force Reserve
05.2017 - 05.2023Read More
SUNY Buffalo State College
Bachelor of Science from Social Work
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University at Buffalo
Master of Social Work from Social Work
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