Caroline Kamau
Portland,OR
Summary
Compassionate Healthcare Professional committed to delivering patient-centered care and adapting to new challenges. Demonstrates strong problem-solving skills and fosters collaborative relationships with clients and team members. Focused on supporting team success and achieving positive outcomes while continuously pursuing professional development.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Certified Medication Aide
Porthaven Acute Rehab
Portland, Oregon
2026.03 - Current
- Administered medications per physician orders and facility protocols.
- Monitored resident vital signs, promptly reporting changes to nursing staff for timely interventions.
- Documented medication administration and resident care in medical records.
- Verified medication labels, dosages, and times before administration.
- Communicated resident concerns to nurses and care team members, facilitating coordinated and effective care.
- Managed medication inventory by ordering, receiving, and storing in compliance with facility protocols, ensuring availability for resident care.
- Communicated effectively with physicians, nurses and other healthcare professionals about medication orders.
- Managed the storage of hazardous drugs and disposal of expired and unused medications according to policy guidelines.
Certified Nursing Assistant/Certified Medication Aide
Clipboard Healthcare
Covina, CA
2022.05 - Current
- Assisted patients with bathing, dressing, and personal hygiene during shift assignments.
- Monitored vital signs and reported changes to licensed nurses promptly.
- Supported Clipboard Healthcare care teams with daily patient mobility and transfers.
- Documented patient observations and care updates in electronic health records.
- Provided compassionate bedside support for comfort, safety, and dignity.
- Answered call lights promptly and responded to patient needs accordingly.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Certified Nursing Assistant
Friendship Holgate Center
Portland, Oregon
2025.02 - 2026.09
- Assisted Friendship Holgate Center residents with bathing, dressing, and personal hygiene
- Measured and recorded vital signs for nursing staff and care plans
- Monitored resident conditions and reported changes to licensed nurses
- Repositioned residents to support comfort and prevent skin breakdown
- Documented daily care tasks in Friendship Holgate Center records
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Participated in educational programs related to nursing assistant skills development.
Certified Clinical Medical Assistant
Concentra Medical Center
Portland, Oregon
2025.03 - 2026.04
- Collected vital signs and patient histories in Concentra Medical Center exams.
- Prepared exam rooms and sanitized equipment per clinic infection control standards.
- Assisted providers with occupational health and urgent care procedures.
- Performed EKGs, injections, and specimen collection following clinic protocols.
- Documented patient information in electronic medical records and intake forms.
- Supported Concentra Medical Center staff with wound care and referral coordination.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Incorporated outside records into charts and EHR.
- Assisted back office patient processes to reduce office wait times.
Direct Support Specialist
Community Access Services
Portland, Oregon
2024.09 - 2025.09
- Supported individuals with daily living tasks in community access programs.
- Assisted with personal care, hygiene, and mobility needs.
- Administered medications following care plans and agency procedures.
- Encouraged independence through community outings and skill-building activities.
- Developed individualized treatment plans based on client needs and goals.
- Implemented behavior modification plans under the direction of a supervisor or clinician.
- Encouraged independence by teaching daily living skills such as budgeting, cooking, cleaning.
- Provided emotional support to clients during difficult times or crises situations.
- Ensured compliance with applicable regulations and laws relating to care of individuals with disabilities.
Certified Nursing Assistant
Actriv Healthcare Agency
Tacoma, Washington
2021.03 - 2024.10
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Measured and recorded vital signs for nursing staff and care plans
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Repositioned residents to support comfort and prevent skin breakdown
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Observed and reported unusual symptoms and changes to charge nurse.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Lead Certified Nursing Assistant
Weatherly Inn Assisted Living
Kent, WA
2021.09 - 2023.08
- Supervised CNA support for assisted living residents at Weatherly Inn.
- Assisted residents with bathing, dressing, grooming, and daily mobility needs.
- Monitored vital signs and reported changes to nursing staff.
- Coordinated shift assignments and delegated routine care tasks to CNAs.
- Documented resident care updates in daily charts and service notes.
- Supported medication reminders and meal assistance for Weatherly Inn residents.
- Trained new CNAs on assisted living care standards and safety practices.
- Provided emotional support to patients and their families during difficult times.
- Answered call bells promptly and responded appropriately to requests from residents.
- Guided CNAs to complete work according to state standards, HIPPA requirements and internal practices.
- Helped maintain welcoming environments for families, visitors and individuals under care.
- Performed daily rounds to check on residents' health status, comfort level, pain management needs and overall well-being.
- Enforced adherence to care and service plans and monitored team compliance with specifications.
Community Support Specialist
Puget Sound Regional Services
Renton, Washington
2020.06 - 2022.10
- Coordinated community support services for Puget Sound residents and families.
- Assessed client needs and matched resources, referrals, and follow-up support.
- Provided direct support to individuals with developmental disabilities.
- Engaged in crisis intervention when needed by providing emotional support and calming techniques while ensuring safety of all involved parties.
- Collaborated with other professionals including physicians, therapists, teachers, case managers. to ensure quality care for clients.
- Documented case notes and service plans in client records systems.
- Transported clients to job interviews, medical appointments and mental health visits to meet basic needs.
- Assisted clients with daily living skills such as cooking, cleaning, budgeting, and transportation needs.
- Encouraged healthy lifestyle habits among individuals with disabilities such as exercising regularly or eating nutritious foods.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Followed and evaluated individualized support care plans to increase personal development.
Direct Support Specialist
Hope Human Services
Tacoma, WA
2020.06 - 2022.05
- Assisted individuals with community integration, recreation, and social participation activities.
- Administered medication support and maintained safety during community and home settings.
- Followed individual support plans and person-centered goals during shift responsibilities.
- Encouraged independent skills through coaching, prompting, and respectful communication.
- Monitored client well-being and reported concerns to supervisors and care staff.
- Documented service notes, behavior changes, and care updates for team review.
- Maintained accurate records of client progress in accordance with agency policies and procedures.
- Developed individualized plans for clients based on their needs and preferences.
- Coordinated transportation services for clients as needed.
- Conducted recreational activities such as outings or field trips.
- Assisted in monitoring the health, safety, and well-being of individuals with disabilities.
- Performed housekeeping duties such as laundry, meal preparation, grocery shopping when necessary.
- Ensured compliance with applicable regulations and laws relating to care of individuals with disabilities.
Education
Certified Medication Aide - Certified Medication Aide
Gracestar Learning Institute
Portland, OR 2026.04 - 2026.06
Clinical Medical Assistant -
Stepful
Detroit, MI 2024.10 - 2025.02
GED
Gresham, ORCertified Behavioral Technician - Certified Behavioral Technician
Autism School of Learning
Seattle, WA 2021.06 - 2022.03
Certified Nursing Assistant - Certified Nursing Assistant
MedSmart Academy
Marysville, WA 2020.09 - 2021.09
Home Care Aide - Home Care Aide
Dr Eli Homecare Training LLC
Tacoma, WA 2019.09 - 2019.11
Skills
- Medication administration
- Patient assessments
- Electronic health records
- Behavior support
References
References available upon request.
Timeline
Certified Medication Aide - Certified Medication Aide
Gracestar Learning Institute
2026.04 - 2026.06
Certified Medication Aide
Porthaven Acute Rehab
2026.03 - Current
Certified Clinical Medical Assistant
Concentra Medical Center
2025.03 - 2026.04
Certified Nursing Assistant
Friendship Holgate Center
2025.02 - 2026.09
Clinical Medical Assistant -
Stepful
2024.10 - 2025.02
Direct Support Specialist
Community Access Services
2024.09 - 2025.09
Certified Nursing Assistant/Certified Medication Aide
Clipboard Healthcare
2022.05 - Current
Lead Certified Nursing Assistant
Weatherly Inn Assisted Living
2021.09 - 2023.08
Certified Behavioral Technician - Certified Behavioral Technician
Autism School of Learning
2021.06 - 2022.03
Certified Nursing Assistant
Actriv Healthcare Agency
2021.03 - 2024.10
Certified Nursing Assistant - Certified Nursing Assistant
MedSmart Academy
2020.09 - 2021.09
Community Support Specialist
Puget Sound Regional Services
2020.06 - 2022.10
Direct Support Specialist
Hope Human Services
2020.06 - 2022.05
Home Care Aide - Home Care Aide
Dr Eli Homecare Training LLC
2019.09 - 2019.11
GED