Caroline Laigo

• Booked new inmates into facility and processed inmates for release.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Received and accounted for personal possessions and determined inmate work assignments.
• Interviewed inmates to obtain information and assess needs.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Responded to emergency situations and de-escalated hostile confrontations.
• Transported inmates to and from court hearings, medical appointments and other locations.
• Prepared reports to document incidents and violations.
• Provided assistance and guidance to inmates regarding daily activities.
• Investigated and responded to incidents of inmate misconduct.
• Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
• Supervised inmates during meals, recreation and other activities.
• Enforced rules and regulations to maintain order among inmates.

• Obtained client medical history, medication information, symptoms, and allergies.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Collected and documented patient medical information such as blood pressure and weight.
• Taught patients about medications, procedures, and care plan instructions.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Interviewed inmates to obtain information and assess needs.

Same as above