Experienced rental and sales associate with strong customer service, equipment repair, and safety procedures skills. Known for inspecting, maintaining, and preparing equipment while delivering reliable support and building repeat business.
Overview
9
9
years of professional experience
Work History
Sales Associate
Home Depot
Rome, GA
10.2020 - Current
Inspected rental equipment for safety, functionality, and cleanliness before customer pickup.
Tracked equipment availability, condition, and service needs through rental inventory systems.
Advised customers on proper equipment operation, setup, and return procedures.
Increased return business through exceptional customer service and building rapport with clients.
Prepared rental agreements, verifying accuracy of information and ensuring compliance with regulations.
Diagnosed mechanical issues and completed repairs on returned tools and machinery.
Sales Associate
Rack Rooms Shoe Store
Rome, GA
03.2018 - 09.2020
Recommended complementary products and services to improve project completion and customer satisfaction.
Trained new associates on sales floor procedures, product location, and customer service standards.
Collaborated with supervisors to improve workflow, store presentation, and sales floor efficiency.
Supported inventory accuracy through cycle counts, replenishment, and backroom organization.
Sales Associate
Shoe Dept
Rome, GA
09.2017 - 03.2018
Advised customers on product selection, installation options, and project requirements.
Processed purchases, returns, and special orders accurately using point-of-sale systems.
Resolved customer concerns by coordinating with department teams and service desk associates.
Maintained merchandise displays, pricing integrity, and stocked shelves across assigned departments.