Caroline Lessner
North Richland Hills,TX
Summary
Motivated sales professional seeking an opportunity to leverage my experience in trade shows, client relationships, product presentations, and consultative sales to generate new business, exceed sales goals, and drive company growth through strategic planning and creative solutions
Overview
19
19
years of professional experience
Work History
Pharmacy Sales Associate
Roanoke Pharmacy & Gift Shop
Roanoke, TX
06.2007 - 08.2026
- Engaged with customers to understand their needs and provided tailored solutions, consistently exceeding expectations and strengthening customer loyalty
- Built and maintained strong customer relationships through active listening, clear communication, and personalized service
- Assisted customers with prescription pick-up, drop-off, insurance inquiries, and problem resolution while maintaining accuracy and efficiency in a fast-paced environment
- Handled challenging customer situations and complaints with professionalism, patience, and empathy, turning concerns into positive customer experiences
- Identified customer needs and recommended appropriate solutions, demonstrating strong communication, relationship-building, and consultative service skills
Vice President
Captain Casual Art
Dallas, TX
08.2018 - 05.2023
- Coordinated purchasing, organization, and inventory management of art supplies and studio materials, ensuring resources were readily available for ongoing projects and client needs
- Managed packaging, shipping, and delivery of commissioned and sold artwork to clients and galleries, ensuring professional presentation and timely fulfillment
- Documented, photographed, and cataloged completed artwork for portfolios, sales materials, exhibitions, and client presentations
- Supported exhibitions and sales initiatives by preparing artwork presentation materials for galleries, events, tradeshows, and prospective buyers
- Collaborated on creative projects and contributed ideas throughout the artistic process, demonstrating strong teamwork, communication, and client-focused problem solving
Account Executive
Educational Products Inc.
Carrollton, Texas
07.2014 - 08.2018
- Managed a portfolio of 250+ client accounts across the DFW and Northern California markets, strengthening relationships and driving customer retention and sales growth
- Consulted with clients to identify business needs and delivered tailored innovative solutions that exceeded expectations and increased customer satisfaction
- Represented the company at trade shows and industry events, strategically merchandising and managing the booth to maximize brand visibility, attract prospects, and generate sales opportunities
- Engaged with prospective clients and businesses at trade shows and meetings, delivering product and program presentations and educating prospects on key features, benefits, and solutions.
- Consistently exceeded monthly sales goals through strategic upselling and cross-selling of products and services to existing and prospective customers
- Build strong relationships with clients and prospects through consultative selling, product knowledge, active listening, and effective communication
Sales Support Specialist
The Fossil Group
Richardson, Texas
05.2013 - 07.2014
Education
Bachelor of Science - Fashion Merchandising
University of North Texas
Denton, TX05-2013
Skills
- 2016 & 2017 Salesperson of the year
- Customer service focused
- Excellent communication skills
- Organized and resourceful
- Strong attention to detail
- Highly dependable, known for taking initiative
- Retailing Certificate
- New York study tour
- China and Hong Kong study tour
- Member of Merchandising Inc
- Member of Alpha Delta Pi Sorority
Timeline
Vice President
Captain Casual Art
08.2018 - 05.2023
Account Executive
Educational Products Inc.
07.2014 - 08.2018
Sales Support Specialist
The Fossil Group
05.2013 - 07.2014
Pharmacy Sales Associate
Roanoke Pharmacy & Gift Shop
06.2007 - 08.2026
Bachelor of Science - Fashion Merchandising
University of North Texas