Caroline Lewis
Rome,GA
Summary
Detail-oriented and hardworking student with previous work experience in childcare and customer service. Works well with others, communicating, collaborating, and asking questions to ensure best performance and customer satisfaction. Strong organizational and interpersonal skills; is able to problem-solve and collaborate to achieve the proper outcome in any situation.
Overview
2
2
years of professional experience
Work History
Summer Nanny
Cahal Family
05.2024 - Current
- Cared for children ages 2y and 6mo twice a week, assisting in playtime, mealtimes, and naps.
- Effectively communicated with parents, giving daily updates on their children's progress and needs.
- Organized and cleaned home after activities by picking up toys, washing dishes, and straightening up play room.
- Balanced playtime and limited screen time by parents' direction to support development of fine motor and cognitive skills.
- Enhanced children's emotional well-being by providing attentive and nurturing care during summer months.
- Played games, read books, and went on walks with young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Safeguarded children by closely monitoring all playtime activities both indoors and outdoors.
- Encouraged children to be understanding and patient with others.
Summer Nanny/Private Housekeeper
Jarrell Family
05.2024 - Current
- Cared for five children ages 1y-11y and assisted with various household duties.
- Communicated with parents daily about children's needs as well as household needs to ensure everyone was on the same page.
- Organized and cleaned home by picking up toys, washing dishes, and light cleaning. Assisted with light housekeeping duties as well as running errands.
- Managed household tasks such as laundry and meal preparation to ensure a peaceful and consistent home environment for the family.
- Managed the transportation of children to and from various summer camps, extracurricular activities, and appointments as needed.
- Promoted physical activity among children through engaging outdoor games and sports activities.
- Safeguarded children by closely monitoring all playtime activities both indoors and outdoors.
- Supported children in play activities, meals, hygiene, and socialization.
- Helped children complete homework assignments and school projects.
- Contributed to the family's general atmosphere by frequent check-ins with parents regarding expectations and priorities.
Host, Guest Experience
WinShape
07.2022 - 04.2024
- Managed, served, and directed large groups of customers in both cafe area and meeting spaces.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Answered customer questions about hours, directions, and menu information.
- Enhanced customer satisfaction by promptly greeting and serving guests upon arrival.
- Kept a clean and welcoming environment in all guest meeting spaces by checking frequently for spills and keeping food/paper products stocked.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Bachelor of Arts - English
Shorter University
Rome, GA04.2026
Skills
- Customer service expertise
- Detail-oriented
- Professional appearance
- Familiar with MS Word and Excel
- Emotional and educational support
- Schedule management
- Cheerful and energetic
- Problem-solving
- Team collaboration
- Multitasking proficiency
- Adaptable to change
- Effective communication
Hobbies
- I truly love to read above all other hobbies.
- Writing—mainly poetry, creative nonfiction, and essays on things I'm passionate about.
- I love to dance—ballet, tap, jazz, contemporary, English Country, and ballroom!
- I love to plan things out/organize (whether physical things or schedules/concepts); it's just so satisfying.
- I also dabble in crocheting, cooking, sewing, and photography!
Timeline
Summer Nanny
Cahal Family
05.2024 - Current
Summer Nanny/Private Housekeeper
Jarrell Family
05.2024 - Current
Host, Guest Experience
WinShape
07.2022 - 04.2024
Bachelor of Arts - English
Shorter University
Similar Profiles
Tina HolguinTina Holguin
Pet Sitter at Private Clients-(Holguin Family, Pelkey Family, and Tegg Family.)Pet Sitter at Private Clients-(Holguin Family, Pelkey Family, and Tegg Family.)
Lila LoupLila Loup
Babysitter at Castle Family, Tennis Family, Sim’s FamilyBabysitter at Castle Family, Tennis Family, Sim’s Family
Jeanine HughesJeanine Hughes
Private Nanny at The Pape Family, The Hee Family, The Zita FamilyPrivate Nanny at The Pape Family, The Hee Family, The Zita Family
Wendy WilliamsWendy Williams
Customer Service Specialist at IPROCustomer Service Specialist at IPRO
DANA CONRAD, RN, BSN, OCNDANA CONRAD, RN, BSN, OCN
RN Infusion Clinician at Wellstar Cobb Hospital Northwest Georgia Oncology CentersRN Infusion Clinician at Wellstar Cobb Hospital Northwest Georgia Oncology Centers