Caroline Limbs
San Antonio,TX
Summary
Compassionate caregiver with a proven track record at Assisting Hands Homecare, excelling in elderly care and time management. Enhanced client independence through effective problem-solving and meticulous attention to personal needs. Recognized for improving service quality and fostering trust, ensuring a respectful and supportive environment for all clients.
Overview
14
14
years of professional experience
Work History
Caregiver
Assiting Hands Homecare
03.2022 - 07.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Care Representative
Depatment of Economic Security
12.2021 - 03.2022
- Assisted call-in customers with questions with Food Stamps and health benifits
Claims Adjudicator
Arizona Department of Economic Security
08.2019 - 12.2021
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
- Supported team members in resolving challenging cases, sharing expertise to foster professional growth among colleagues.
- Enhanced customer satisfaction by providing timely and accurate claims decisions, while maintaining open lines of communication with policyholders.
- Managed a caseload of complex claims, ensuring proper handling and timely resolution for optimal outcomes during pandemic
Driver /Dining Room Coordinator
St. Vincent De Paul Arizona
05.2014 - 12.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered Familys to and from dining room for evening meal
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Driver
RTW Management ,Scottsdale Arizona
01.2019 - 09.2019
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Transit Bus Driver
Veolia Transportation,Austin Texas
03.2008 - 04.2015
- Assisted passengers with special needs, ensuring accessibility and convenience during their transit.
- Adhered to traffic laws while navigating various road conditions, contributing to an excellent safety record for the company.
- Maintained a clean and comfortable bus environment for improved rider experience.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Reported any incidents or accidents promptly according to company protocols, assisting in investigations as needed.
- Provided passenger assistance, collected fares and offered schedule and route information.
Education
No Degree - Home Economics
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZHigh School Diploma -
Phoenix Union High School
Phoenix, AZ06-1979
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
Timeline
Caregiver
Assiting Hands Homecare
03.2022 - 07.2022
Customer Care Representative
Depatment of Economic Security
12.2021 - 03.2022
Claims Adjudicator
Arizona Department of Economic Security
08.2019 - 12.2021
Driver
RTW Management ,Scottsdale Arizona
01.2019 - 09.2019
Driver /Dining Room Coordinator
St. Vincent De Paul Arizona
05.2014 - 12.2019
Transit Bus Driver
Veolia Transportation,Austin Texas
03.2008 - 04.2015
No Degree - Home Economics
Maricopa Community Colleges, South Mountain Community College
High School Diploma -
Phoenix Union High School
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