CAROLINE MARTINEZ
Orange,CA
Overview
32
32
years of professional experience
1
1
Certification
Summary
Dedicated healthcare professional with extensive expertise in monitoring and evaluating patient health metrics to ensure optimal care outcomes. Proficient in interpreting cardiac rhythms and operating telemetry equipment while maintaining meticulous records to support clinical decision-making. Collaborative team player with a strong commitment to delivering reliable results, adaptable to evolving healthcare environments. Exceptional communication and problem-solving abilities contribute to upholding the highest standards of patient care and safety.
Work History
Monitor Technician, Unit Clerk, MA
PIH HEALTH HOSPITAL
Whittier, CA
03.1997 - Current
- Serve as primary administrative support for the Critical Care Unit, ensuring smooth communication and efficient workflow among nurses, physicians, respiratory therapy, and ancillary departments.
- Provide telemetry monitoring support by interpreting cardiac rhythms and promptly notifying nursing staff of changes or arrhythmias to enhance patient care.
- Answering phones, call lights, and care view cameras.
- Process physician orders, maintain accurate charts, and ensure timely documentation within the EMR.
- Monitoring of telemetry monitors, vital signs and oxygen saturations.
- Manage admissions, transfers, and discharges, making and breaking down the patient charts coordinating with multiple departments to support patient flow and compliance with hospital protocols.
- Supported rapid response and code teams by relaying real-time telemetry updates, contributing to timely interventions during critical situations.
- Train and mentor new hires, providing hands-on instruction in workflow, documentation, communication, and hospital standards.
- Maintain a calm, organized environment during emergencies and high-volume periods.
- Collaborated with multidisciplinary teams to enhance patient safety and communication, ensuring delivery of high-quality care throughout the unit.
- Execute 12 lead EKGs as needed.
- Assisted charge nurse with the facilitation of patient admission and discharge flow on bed board.
- Operated and maintained telemetry equipment to support continuous patient observation.
- Collaborated with nursing staff to communicate critical information regarding patient conditions.
- Managed multiple telemetry systems simultaneously, maintaining attention to detail and high-quality care for all monitored patients.
- inventory and restocking supplies
Medical Assistant
Everyday Health Care Urgent Care
Fresno, CA
06.1994 - 09.1997
- Assisted healthcare providers in delivering patient care and managing appointments efficiently.
- Maintained accurate patient records using electronic health record (EHR) systems to ensure data integrity.
- Facilitated effective communication between patients and medical staff, enhancing overall patient satisfaction between front office and back office.
- Performed vital signs, electrocardiograms and phlebotomy.
- Measured patient pulse oximetry and spirometry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Education
Associate’s Degree - General Education with Emphasis in Social Behaviors & Self Development
Rio Hondo College
Whittier, CA08-2023
Associate’s Degree - Natural Sciences
Cerritos College
Norwalk, CA08-2009
Medical Assistant -
Galen College of Medical Assistants
Fresno, CA06-1995
High School Diploma -
Hamilton High School
Fresno, CA06-1992
Skills
- Telemetry monitoring
- ECG analysis
- Vitals monitoring
- HIPAA compliance
- Organizational skills
- Time management
- Multitasking
- Patient safety
- Patient relations
- Effective communication
- Adaptability
- Reliability
Certification
CPR- basic life support, Medical Assistant Certificate
Timeline
Monitor Technician, Unit Clerk, MA
PIH HEALTH HOSPITAL
03.1997 - Current
Medical Assistant
Everyday Health Care Urgent Care
06.1994 - 09.1997
Associate’s Degree - General Education with Emphasis in Social Behaviors & Self Development
Rio Hondo College
Associate’s Degree - Natural Sciences
Cerritos College
Medical Assistant -
Galen College of Medical Assistants
High School Diploma -
Hamilton High School