Caroline Massey
Saraland,AL
Summary
Highly dependable dental assistant with 5 years of success building strong relationships with patients and providing quality support during dental procedures. Works well with all personality types.
Overview
8
8
years of professional experience
Work History
Clinical Coordinator
Northcutt Dental
Bay Minette, AL
06.2024 - Current
- Mentored new clinical staff members.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Shipped out lab cases weekly and checked in lab cases daily.
- Made daily post op calls, checking on patients after procedures.
- Maintained O2 and N2O tanks daily, ordered new tanks when they were needed.
Dental Assistant
Northcutt Dental
Bay Minette, AL
04.2019 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists evaluations.
- Explained treatment procedures and instructed patients on home care guidelines.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
Sales Associate
A Little Shoppe
Satsuma, AL
04.2017 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Dental Assisting
Coastal Alabama Community College
Bay Minette, ALHigh School Diploma -
Saraland High School
Saraland, AL05-2016
Skills
- Dental impressions
- Dental radiography
- Equipment sterilization
- Inventory management
- Restorative dentistry
- Knowledgeable in Dentrix and DEXIS
- Clinical support
- Dental terminology
Timeline
Clinical Coordinator
Northcutt Dental
06.2024 - Current
Dental Assistant
Northcutt Dental
04.2019 - Current
Sales Associate
A Little Shoppe
04.2017 - 04.2019
Dental Assisting
Coastal Alabama Community College
High School Diploma -
Saraland High School