Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Caroline Momont

St. Paul,MN

Summary

Driven business student with diverse experience in leadership, operations, and client-focused roles across retail, healthcare, and public service. Adept at navigating fast-paced environments, coordinating teams, and communicating with clarity and professionalism. Demonstrates strong organizational and analytical abilities, and eager to apply a proactive, growth-oriented mindset to internship opportunities in finance.

Overview

7
7
years of professional experience

Work History

Guest Experience Lead & Educator

Lululemon
Woodbury, MN
11.2024 - Current
  • Stepped into a leadership-focused role, coaching team members through development logs and performance feedback.
  • Drove strategic customer engagement initiatives, contributing to improved conversion metrics and guest loyalty.
  • Focused on operational consistency, team coordination, and elevated client experience across store functions.

Patient Care Technician

Hazelden Betty Ford Foundation
Plymouth, MN
04.2024 - 12.2024
  • Monitored patient engagement and ensured compliance with programming requirements.
  • Demonstrated professionalism, empathy, and accuracy in documentation within a clinical environment.
  • Communicated effectively with multidisciplinary teams to support safety and operational flow.

Corrections Officer

Minnesota Correctional Facility-Stillwater
Bayport, MN
02.2024 - 05.2024
  • Ensured procedural compliance and maintained regulated workflows in secure correctional environment.
  • Cultivated resilience and quick decision-making skills under pressure while prioritizing safety and communication.
  • Promoted integrity and effective communication to enhance operational efficiency within correctional facility.

Educator & Guest Experience Lead

Lululemon
Bloomington, MN
06.2023 - 01.2024
  • Oversaw daily store operations in a high-foot-traffic retail setting, delivering exceptional product education and guest service.
  • Led floor execution and supported team motivation to meet sales goals.
  • Collaborated on opening/closing procedures, cash handling, and inventory resets.

Children's Case Management Intern

Amherst Wilder Foundation
St. Paul, MN
02.2023 - 05.2023
  • Facilitated documentation and site visits for children's social service programs.
  • Strengthened collaboration and improved administrative accuracy in professional office environment.

Server

Green Mill
St. Paul, MN
09.2022 - 01.2023
  • Provided quality customer service and multitasked in a high-demand restaurant environment.
  • Balanced attention to detail with interpersonal skills and problem resolution.

Trainer, Curbside Specialist, Cook, Busser

Blackwoods Bar and Grill
Duluth, MN
09.2018 - 01.2023
  • Versatile contributor across roles, including team training, order fulfillment, and guest interaction.
  • Built communication and time management skills through adaptable service delivery.

Server

Sammy's Pizza
Duluth, MN
07.2021 - 09.2021
  • Delivered fast, efficient service while maintaining professionalism and rapport with guests.

Education

Bachelor's - Financial Management and Business Analytics

University of St. Thomas
St. Paul, MN
05-2027

High School Diploma -

Duluth East High School
Duluth, MN
05.2020

Skills

  • Team Leadership & Collaboration
  • Time Management & Organization
  • Operational Oversight
  • Analytical Thinking & Problem Solving
  • Professional Communication
  • Experience with: Power BI – data visualization and dashboard creation, Minitab – statistical analysis and process improvement, Workday – human capital management and financial software navigation

Affiliations

  • Peer Ministry – Lutheran Church of the Good Shepherd
  • Montessori School of Duluth – Summer Cooking Camp Instructor
  • North Country Ride – Assisted disabled children in therapeutic horseback riding
  • Clubs: Key Club, Circle of Friends, STEM Club, Student Forum, Spanish Club, Crochet Club

References

References available upon request.

Timeline

Guest Experience Lead & Educator

Lululemon
11.2024 - Current

Patient Care Technician

Hazelden Betty Ford Foundation
04.2024 - 12.2024

Corrections Officer

Minnesota Correctional Facility-Stillwater
02.2024 - 05.2024

Educator & Guest Experience Lead

Lululemon
06.2023 - 01.2024

Children's Case Management Intern

Amherst Wilder Foundation
02.2023 - 05.2023

Server

Green Mill
09.2022 - 01.2023

Server

Sammy's Pizza
07.2021 - 09.2021

Trainer, Curbside Specialist, Cook, Busser

Blackwoods Bar and Grill
09.2018 - 01.2023

Bachelor's - Financial Management and Business Analytics

University of St. Thomas

High School Diploma -

Duluth East High School

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