Caroline Peace

• Preparing food while following health and safety guidelines and regulations
• Assist customers with ordering online, over the phone and in-person
• Conduct inventory before and after shift for formal documentation of supplies
• Manage money, store, and employee hours while following rules and regulations
• Assist delivery drivers and train new hires
• Handle customer relations and complaints actively and cautiously
• Host team meetings before shift to assign positions and job duties to ensure a smooth business and maximum efficiency

Security Operations Center

• Monitor risky sign-ins and user activities using Microsoft Azure and Defender.
• Analyze and address potential spam, malware, and phishing email threats.
• Develop and implement response strategies for compromised accounts.
• Coordinate with help desk to submit and manage tickets for security incidents.
• Ensure compliance with security policies and procedures.
• Conduct regular security audits and assessments.
• Stay updated with the latest security trends and threats.

Center for Cyber Initiative Awareness

• Research job outlooks for new proposed cybersecurity majors on campus
• Draft and finalize proposal documents for new classes and majors
• Review documents before going through the acceptance process

• Assist customers with finding select equipment
• Bagged customers purchased products
• Greet individuals entering and leaving the pro shop