Caroline Peter
Brockton,MA
Summary
Offering strong foundation in financial principles combined with eagerness to learn and develop within accounting field. Brings understanding of financial reporting and hands-on experience with software tools like Excel, Odoo and QuickBooks. Ready to use and develop analytical and organizational skills in Accounting role.
Overview
4
4
years of professional experience
Work History
Regional Manager
Vehicle and Equipment Leasing (T) Limited, Tanzania
11.2023 - 09.2025
- Oversee the daily operations of multiple branches within the region.
- Ensure compliance with company policies, industry regulations, and standards.
- Maintain high levels of customer satisfaction by addressing complaints and resolving issues promptly.
- Implement customer service standards and training programs.
- Foster strong relationships with key clients and stakeholders.
- Prepare and manage regional budgets, ensuring financial targets are met.
- Monitor expenses and optimize costs without compromising quality and service.
- Analyze financial reports and provide insights to senior management.
- Develop and oversee regional marketing campaigns and promotional activities.
- Prepare and present regular reports on regional performance, challenges, and opportunities.
- Monitor and analyze sales performance, market trends, and competition.
Accountant
Quipbank Trust Limited, Kenya
10.2022 - 10.2023
- Posting accounts receivable payments made by cash, cheque, or credit card payments and generating quarterly financial reports to detail company revenues and expenses.
- Coordinating fixed asset register, Vat reconciliation, insurance schedule and cash flows.
- Used ERP (Odoo) accounting software to perform bookkeeping, invoicing and bank reconciliations, billing, and VAT reconciliation.
- Coordinating month-end closing processes to ensure completion ahead of tight deadlines.
- Managing and facilitating petty cash, managing fleet budgets, and accountability, and investigating and resolving discrepancies in monthly bank accounts ahead of tight deadlines.
Front Office
The Nakuru Specialist Hospital Ltd, Kenya
01.2022 - 10.2022
- Handled billing, running of smartcards, filling, processing of NHIF claims, batch, and forward NHIF claims, admitting and discharging patients under different insurances, and sending preauthorization to different insurances for approval of surgical procedures.
- Held customer concerns and escalated major issues to supervisor and customized customer experiences to build brand loyalty.
- Identified issues, analyzed information, provided solutions to problems and planned rotters to maintain high service levels while minimizing payroll costs.
- Developed excellent working knowledge of industry trends and improvements in processes and resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Trained and mentored employees to maximize team performance.
- Welcomed and assisted visitors in a friendly and professional manner and handled basic inquiries and sorting mail.
- Handled copying, scanning, and filing documents, monitoring office supplies, and ordering replacements.
Education
Bachelor of Commerce - Accounting option
Kabarak University
Kenya12-2021
Skills
- Problem solving
- Bank Reconciliation
- Receivables and Payables
- Budgeting and Forecasting
- Financial reporting
- Financial decision making
- Leadership
- Auditing
- Communication
- Customer Service
- Staff training and development
- Attention to detail
LANGUAGES
English
Timeline
Regional Manager
Vehicle and Equipment Leasing (T) Limited, Tanzania
11.2023 - 09.2025
Accountant
Quipbank Trust Limited, Kenya
10.2022 - 10.2023
Front Office
The Nakuru Specialist Hospital Ltd, Kenya
01.2022 - 10.2022
Bachelor of Commerce - Accounting option
Kabarak University
AWARDS
Best Performed Manager.
Trusted Accountant of the year.