Caroline Platt
Sugar Land,TX
Summary
Detail-oriented and dependable professional with a robust background in legal support, adept at managing diverse tasks in dynamic environments. Expertise in document management, writing, and file organization ensures exceptional administrative support. Recognized for strong collaboration skills and adaptability, consistently focused on achieving results and meeting deadlines. Proactive problem-solver with excellent organizational abilities, complemented by a positive attitude and a commitment to continuous learning and professional development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Paralegal
CenterPoint Energy
Houston, TX
09.2023 - Current
- Collaborated with attorneys to manage case files and maintain organized documentation systems.
- Implemented process improvements that enhanced workflow efficiency within the legal team.
- Reduced attorney workload by creating new matter files and drafting legal holds for preservation of documents related to potential and ongoing litigation.
- Communicated with other legal staff and business representatives to complete common tasks on schedule.
- Managed service of process intake with detailed spreadsheets to insure all new and existing matters were handled in a timely fashion.
- Handled third-party records requests by liaising with the business to gather records and producing relevant documents to appropriate recipients.
Part Time Sales Associate
James Avery Artisan Jewelry
Richmond, TX
11.2021 - 08.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Solved customer challenges by offering relevant products and services.
Temporary Manufacturing Assistant
The Lavish Goat
Houston, TX
10.2021 - 10.2021
- Assisted in the process of making shower steamers and bath bombs for a local small-business owner.
- Shrink-wrapped shower steamers for packaging.
- Prepared and packaged orders for mailing.
Office Assistant
Mr. David E. Brothers, Jr.
Houston, TX
06.2020 - 06.2021
- Delivered clerical support by handling range of routine and special requirements.
- Updated data spreadsheets and correspondence lists.
Vacation Bible School Volunteer
Sugar Land Baptist Church
Sugar Land, TX
06.2010 - 06.2018
- Volunteered in classrooms leading bible studies, crafts, mission studies, and snack times with students of varying ages from entering kindergarten to entering fifth grade.
- Supplemented lessons with fun activities, games, and friendly competitions.
Student Mission Volunteer
Group Missions
Austin, TX
07.2013 - 07.2014
- Worked in a Boys & Girls Club helping to organize activities.
- Provided yard services for injured war veterans in connection with a local veteran help organization called Heroes Night Out.
Education
Bachelor of Arts - History
Baylor University
Waco, TX08-2021
Skills
- Materials Organization
- Creative Thinking
- Verbal and Written Communication
- Attention to Detail
- Flexible and Adaptable
- Active Listening
- Administrative tasks
- Professional demeanor
- Case management
- Notary public
- Document preparation
- Case summaries
- Problem-solving skills
Certification
- Paralegal Certification, University of Texas at Austin Center for Professional Education - 2022
Timeline
Paralegal
CenterPoint Energy
09.2023 - Current
Part Time Sales Associate
James Avery Artisan Jewelry
11.2021 - 08.2023
Temporary Manufacturing Assistant
The Lavish Goat
10.2021 - 10.2021
Office Assistant
Mr. David E. Brothers, Jr.
06.2020 - 06.2021
Student Mission Volunteer
Group Missions
07.2013 - 07.2014
Vacation Bible School Volunteer
Sugar Land Baptist Church
06.2010 - 06.2018
Bachelor of Arts - History
Baylor University