Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Caroline Puga

Miami,FL

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Bartender

Cipriani
Miami, FL
01.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Attended regular training sessions to stay updated on new products or trends.
  • Developed good working relationships with fellow employees through effective communication.

Life Insurance Agent

UniVista Insurance
Miami, FL
06.2023 - 01.2024
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Assisted customers in selecting the right life insurance coverage for their needs.
  • Provided personalized service to clients by phone, email, or in-person meetings.
  • Created reports on sales activities, customer feedback, and other relevant data.
  • Maintained records of client information, including policies and payment history.
  • Performed administrative tasks such as filing paperwork or updating databases.
  • Communicated with clients to understand needs and identify best policies for each case.

Sales Associate

Saks Fifth Avenue
Miami, FL
06.2023 - 12.2023
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Collected payments and provided accurate change.
  • Built and maintained relationships with peers and upper management to drive team success.

Cashier

Cipriani
Miami, FL
03.2023 - 10.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Greeted customers promptly and responded to questions.

Education

Bachelor of Business Administration -

Miami Dade College
Miami, FL
03-2022

Skills

  • Marketing And Sales Experience
  • Customer Care
  • Strategic Marketing
  • Policy Enforcement
  • Supply Ordering
  • Returns Processing
  • Sales Support
  • Retention Strategies
  • Business Opportunities Support

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Full Professional

Timeline

Life Insurance Agent

UniVista Insurance
06.2023 - 01.2024

Sales Associate

Saks Fifth Avenue
06.2023 - 12.2023

Cashier

Cipriani
03.2023 - 10.2023

Bartender

Cipriani
01.2023 - Current

Bachelor of Business Administration -

Miami Dade College
Caroline Puga