Caroline Ramirez

Work Summary

During my time at CVS, I began as a front-store Cashier, where I developed strong customer service skills, handled transactions efficiently, managed returns, and helped maintain store organization and cleanliness. I consistently ensured a smooth and positive experience for every customer.

I was later given the opportunity to begin my training as a Pharmacy Technician in Training, which allowed me to take on more responsibility within the pharmacy. My roles included assisting with data entry, filling prescriptions under supervision, managing inventory, and helping customers with prescription pickups. I also supported the pharmacy team by handling phone calls, processing insurance claims, and ensuring HIPAA compliance.

While I am grateful for the experience I gained, I feel that my training lacked structure and thorough guidance. I am eager to build on what I learned by receiving proper, hands-on training from knowledgeable professionals who are willing to teach. I believe that with the right mentorship and environment, I can expand my skills, better assist patients, and grow into a more confident and capable pharmacy technician.

I’m now looking for a part-time opportunity where I can continue building on this foundation with proper hands-on training. I’m eager to learn the correct procedures and deepen my understanding of pharmacy operations from experienced professionals who are willing to mentor. With the right guidance, I know I can grow into a more confident, knowledgeable team member who provides quality care and support to both the team and customers.