Sequoia Christian
Experienced Sales And Marketing Professional
South Lake Tahoe,CA
Summary
People‑focused sales professional with a strong track record at Travel + Leisure, where I have built a reputation for making guests feel welcomed, understood, and supported. I connect naturally with people, communicate clearly, and guide guests through their options in a way that feels friendly and personalized. Known for staying calm, adaptable, and solution‑oriented, I consistently exceed performance goals while keeping the guest experience at the heart of everything I do. Multilingual and comfortable with technology, I thrive in fast‑moving environments where genuine connection matters.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Concierge
Travel and Leisure
Zephyr Cove, Nevada
08.2025 - Current
- Create a welcoming, friendly, and memorable first point of contact for guests, building a genuine rapport that makes visitors feel supported, understood, and at home from the moment they arrive.
- Engage guests in natural, conversational interactions that build trust while smoothly guiding them toward sales‑preview presentations.
- Qualify prospective guests with a warm, guest‑first approach that aligns with company guidelines while maintaining authenticity and comfort in the interaction.
- Schedule tours, collect deposits, and manage guest flow with accuracy, professionalism, and a calm, confident presence during peak check‑in periods.
- Provide clear, personalized information about the local area, resort amenities, and ownership benefits, helping guests feel confident and informed throughout their stay.
- Partner closely with front‑desk and resort teams to anticipate guest needs, coordinate arrival lists, and ensure a seamless experience across departments.
- Maintain deep knowledge of current promotions, resort offerings, and local attractions to provide tailored recommendations that enhance the guest experience.
- Consistently exceed performance expectations by combining strong communication skills with a genuine passion for helping guests get the most out of their vacation ownership.
Owner / Operator
Tahoe Driveway Sealing Services
South Lake Tahoe, California
05.2025 - Current
- Launched and operated a local driveway‑sealing business, managing all aspects of sales, marketing, customer service, and field work.
- Managed scheduling, pricing, budgeting, and customer follow‑up, ensuring repeat business and positive word‑of‑mouth referrals.
- Provided on‑site service, completing high‑quality sealing work with attention to detail, safety, and customer satisfaction.
- Created and executed self‑made advertising campaigns, including flyers, social media posts, and neighborhood outreach.
- Conducted door‑to‑door sales to generate new business, building confidence and refining persuasive communication skills.
- Developed strong problem‑solving abilities and a resilient work ethic through hands‑on operations and customer interactions.
Diesel Mechanic / Lube Tech
Sierra at Tahoe
South Lake Tahoe, California
11.2024 - 05.2025
- Diagnose and repair diesel equipment while supporting key operational timelines.
- Work in high-pressure settings, balancing mechanical workload and team communication.
Door-to-Door Sales Representative
Solar Energy Partners
01.2021 - 01.2023
- Exceeded sales quotas consistently by leveraging interpersonal and negotiation skills to drive customer engagement.
- Oversaw entire sales cycle, from prospecting to closing, ensuring tailored solutions for customer needs.
- Sold residential solar energy solutions through direct-to-consumer outreach and cold leads.
- Cultivated and sustained customer relationships focused on trust and long-term satisfaction.
- Collaborated with regional teams to improve pitch strategies and refine territory outreach plans.
- Led in-store sales initiatives and trained team members on customer engagement techniques.
- Provided excellent customer service, upselling products and creating repeat business.
- Managed POS systems, processed high-volume transactions, and tracked daily sales metrics.
Assistant Manager - Sales & Customer Relations
Kids' Corner
01.2018 - 01.2022
- Engaged shoppers in consultative conversations to understand needs and recommend products, consistently exceeding upsell goals.
- Trained and guided team members on customer engagement techniques, merchandising standards, and effective sales approaches.
- Created warm, memorable interactions that fostered repeat business and made families feel valued.
- Supported daily operations of a children’s clothing and toy boutique with a strong focus on personalized customer service and sales performance.
- Managed POS transactions, inventory flow, and store organization to maintain a smooth and welcoming shopping environment.
- Designed merchandising and promotional displays to showcase high‑value items and seasonal offerings.
Education
High School Diploma - ASL, U.S. Government/Politics
HEARTLAND CHARTER SCHOOL
Bakersfield, CA01.2022
Skills
- Guest Connection & Hospitality: Naturally build rapport and make people feel comfortable, welcomed, and understood — whether they’re checking in, asking questions, or just passing by the desk
- Clear, Friendly Communication: Share information in a way that’s easy to understand, honest, and helpful, whether you’re explaining ownership details, giving directions, or guiding someone through a decision
- Sales Mindset with Heart: Confident in engaging guests, qualifying interest, and encouraging participation in presentations while keeping interactions genuine
- Reading People & Adapting: Pick up on personalities quickly and adjust my approach so every guest feels like they’re talking to someone who “gets” them
- Problem‑Solving on the Fly: Stay calm and resourceful when things get busy or unexpected situations pop up, finding solutions that keep the guest experience smooth
- Team Collaboration: Work well alongside front‑desk staff, sales teams, and operations — communicating clearly and keeping everyone aligned
- Self‑Motivation & Initiative: Comfortable taking the lead, whether that’s running my own business, creating your own marketing, or stepping up when the team needs support
- Customer‑Focused Sales Experience: Years of hands‑on experience in direct sales, upselling, door‑to‑door outreach, and relationship‑based selling
- Local Knowledge & Guest Guidance: Enjoy helping guests explore the area, offering recommendations that feel personal and thoughtful
- Tech Comfort: Confident using smart devices, basic office software, and resort systems to keep things organized and accurate
- Multilingual Communication: Able to connect with a wider range of guests through ASL (intermediate) and basic Spanish
Certification
- Climbing Certification
- High Voltage Certification
- Low Voltage Certification
- First Aid Certified
- Schematic Training
References
References available upon request.
Timeline
Sales Concierge
Travel and Leisure
08.2025 - Current
Owner / Operator
Tahoe Driveway Sealing Services
05.2025 - Current
Diesel Mechanic / Lube Tech
Sierra at Tahoe
11.2024 - 05.2025
Door-to-Door Sales Representative
Solar Energy Partners
01.2021 - 01.2023
Assistant Manager - Sales & Customer Relations
Kids' Corner
01.2018 - 01.2022
High School Diploma - ASL, U.S. Government/Politics
HEARTLAND CHARTER SCHOOL