Peyton McGovern
Coventry,RI
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrel Old Country Store Inc
Coventry, RI
07.2023 - Current
- Expected to greet guests promptly and create a warm, welcoming atmosphere in line with Cracker Barrel’s hospitality standards.
- Responsible for taking accurate food and beverage orders, clearly communicating guest preferences to ensure smooth coordination with kitchen staff.
- Required a strong knowledge of the full menu, daily specials, and seasonal items to answer guest questions and make personalized recommendations.
- Encouraged to upsell menu items and enhance the overall guest experience through attentive, thoughtful service.
- Tasked with maintaining a clean and fully stocked service area throughout the shift, including restocking supplies during service hours.
- Understood that the guest always comes first, which often meant completing side work after scheduled hours to support team transitions.
- Expected to support coworkers and contribute to a team-oriented environment by stepping in to help wherever needed.
- The role called for consistent professionalism, flexibility, and a positive attitude in a fast-paced, guest-focused setting.
Hostess
Meritage Restaurant
East Greenwich, RI
08.2024 - 11.2024
- Expected to warmly greet guests upon arrival and set the tone for a polished, comfortable dining experience.
- Responsible for managing reservations and accurately estimating wait times during peak hours.
- Required to maintain a professional appearance and demeanor while handling high guest volume and maintaining poise under pressure.
- Tasked with guiding guests to their table(s), presenting menus, and orienting table setups according to specific restaurant standards.
- Anticipated to handle guest questions or concerns with courtesy and discretion, aiming to resolve issues quickly and professionally.
- Needed to maintain a clean and organized host stand, including occasional light side work during slower shifts.
- Expected to support overall restaurant flow by communicating with servers, bussers, and management to manage seating and guest turnover efficiently.
- The role called for strong multitasking skills, attention to detail, and a calm, friendly presence even in fast-paced settings.
Education
Bachelor of Science - Elementary Education | Special Education
Rhode Island College
Providence, RIAssociate of Arts | General Studies
Community College of Rhode Island
Warwick, RI12.2022
Skills
- Strong interpersonal and conversational skills; naturally friendly and approachable
- Ability to make guests feel seen, valued, and genuinely cared for
- Skilled at creating a warm, comfortable atmosphere through authentic connection
- Upselling with a guest-first mindset — making recommendations that feel thoughtful and beneficial to the customer
- Team-oriented and always willing to support coworkers when needed
- Calm and resourceful when handling guest concerns or solving problems on the spot
- Committed to doing my best and improving with each experience
- Reliable, upbeat presence in fast-paced environments
Timeline
Hostess
Meritage Restaurant
08.2024 - 11.2024
Server
Cracker Barrel Old Country Store Inc
07.2023 - Current
Bachelor of Science - Elementary Education | Special Education
Rhode Island College
Associate of Arts | General Studies
Community College of Rhode Island