Caroline Reagan
College Station,TX
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Little Woodrow's
Webster , TX
06.2024 - 08.2024
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Waitress Trainer
Sammy G's
Seabrook, TX
05.2024 - 08.2024
- Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
- Developed instructional materials such as workbooks, handouts, job aids.
- Provided guidance to new waiters in learning the menu items and their ingredients.
Veterinary Technician/Front Desk Receptionist
ACES
La Porte, Texas
08.2022 - 05.2023
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
Hair Salon Receptionist
Untangled Hair Studio
Seabrook
05.2020 - 08.2020
- Greeted customers and handled their inquiries in a professional manner.
- Provided information regarding services, prices, and appointment scheduling.
- Maintained the reception area clean and organized.
- Assisted with clerical tasks such as filing, faxing, copying, and answering phones.
- Handled customer complaints in a timely and efficient manner.
- Scheduled appointments using an online booking system.
Education
High School Diploma -
Clear Falls High School
League City, TX05-2024
Some College (No Degree) - Agricultural Communications
Texas A&M University
College Station, TXSkills
- organization
- multitasking
- Salesmanship
- Handling Complaints
- Supply Restocking
- Professional Appearance
- Scheduling
- Data Entry
- File Management
- Scheduling appointments
- Performance Improvement
Timeline
Wait Staff Member
Little Woodrow's
06.2024 - 08.2024
Waitress Trainer
Sammy G's
05.2024 - 08.2024
Veterinary Technician/Front Desk Receptionist
ACES
08.2022 - 05.2023
Hair Salon Receptionist
Untangled Hair Studio
05.2020 - 08.2020
High School Diploma -
Clear Falls High School
Some College (No Degree) - Agricultural Communications
Texas A&M University