Caroline Rogers
Summary
Dynamic professional in social media management, marketing, and customer service, with a solid foundation in Psychology and Communications from the University of California-Davis. Proven track record in crafting engaging content, ensuring brand consistency, and fostering collaborative team environments. Expertise in data analysis and quantitative decision-making enhances the ability to drive strategic initiatives. Committed to leveraging strong organizational, analytical, and communication skills to contribute effectively to team success and advance organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Marketing and Public Relations Intern
The Nexus Station
01.2025 - Current
- Collaborated with licensed therapists to create mental health and adolescent/parent-oriented content, leveraging child development, communication, and psychology skills.
- Assisted in creating written, video, and image content for marketing channels.
- Conducted analytical analysis using Microsoft Excel, resulting in data-driven strategies that improved outreach on social media platforms.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
VP of Public Relations and Marketing
Alpha Chi Omega Fraternity, Inc.
12.2022 - 12.2024
- Managed all social media for Alpha Chi Omega chapter, maintaining a consistent brand image across platforms and creating original, trendy content.
- Analyzed chapter engagement data using Microsoft Excel, revealing a 200% increase in engagement within the first 6 months by implementing data-driven strategies.
- Collaborated with the recruitment team to plan and execute chapter recruitment processes, enhancing overall member engagement and satisfaction.
Bid Day Chair
Alpha Chi Omega Fraternity, Inc.
12.2022 - 12.2024
- Planned and executed decor for bid day events, ensuring a cohesive and visually appealing environment.
- Managed and adhered to a strict budget by optimizing resources.
- Led a committee of peers, collaborating with recruitment directors to ensure seamless event execution.
Standards Board Member
Alpha Chi Omega Fraternity, Inc.
09.2022 - 09.2023
- Collaborated with the board to develop and implement solutions for internal chapter issues, ensuring effective resolution and member satisfaction.
- Actively listened to members' concerns, fostering a supportive environment, and addressing issues promptly.
- Represented the sophomore class, advocating for their interests and maintaining open lines of communication, while maintaining confidentiality.
Hostess
Krawbar Restaurant
06.2023 - 08.2023
- Organized and managed seating reservations, ensuring efficient table turnover and enhancing the dining experience.
- Balanced tasks across front of house, back of house, and side work, contributing to a seamless operation.
- Delivered exceptional customer service, consistently providing a great dining experience, and received positive feedback from guests.
Team Member
Coastline Burgers
06.2023 - 08.2023
- Prepped and prepared food in a safe and timely manner, ensuring high standards of food safety and quality.
- Delivered exceptional customer service, consistently receiving positive feedback and enhancing overall customer satisfaction.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Member
Shake Shack
07.2022 - 08.2022
- Prepped food quickly across multiple stations, ensuring high standards of food safety and quality.
- Delivered high-quality hospitality to guests, consistently enhancing overall customer satisfaction.
- Balanced high volume with quality, contributing to a seamless and enjoyable dining experience.
Resource Teacher
The Goddard School
12.2019 - 07.2022
- Assisted teachers in classroom activities, ensuring a supportive and effective learning environment for children from infancy to pre-k.
- Substituted as a lead teacher, maintaining classroom order and delivering educational content, enhancing overall student engagement.
- Maintained strict health and safety guidelines by cleaning classrooms, washing dishes, and preparing snacks, ensuring a safe and hygienic environment for children.
Education
Bachelor's Degree - Psychology and Communications
University of California-Davis
Davis, CA06-2025
Skills
- Content strategy development
- Digital media production
- Market analysis
- Data analysis proficiency
- Team leadership
- Event management
- Microsoft Office proficiency
- Strong written communication
- Creative direction
- Press release writing
- Copywriting
- Web design
Certification
- First Aid Certification
- Food Handler Certification
- CPR Certification
Timeline
Marketing and Public Relations Intern
The Nexus Station
01.2025 - Current
Hostess
Krawbar Restaurant
06.2023 - 08.2023
Team Member
Coastline Burgers
06.2023 - 08.2023
VP of Public Relations and Marketing
Alpha Chi Omega Fraternity, Inc.
12.2022 - 12.2024
Bid Day Chair
Alpha Chi Omega Fraternity, Inc.
12.2022 - 12.2024
Standards Board Member
Alpha Chi Omega Fraternity, Inc.
09.2022 - 09.2023
Team Member
Shake Shack
07.2022 - 08.2022
Resource Teacher
The Goddard School
12.2019 - 07.2022
Bachelor's Degree - Psychology and Communications
University of California-Davis
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