Summary
Overview
Work History
Education
Skills
Soccer, Golf, Swimming
Timeline
Generic

Caroline Segars

San Antonio,TX

Summary

I'm a graduate from Clark High school, I have prior experience in hosting, bussing, and kitchen work at Smashin Crab, a popular and extremely busy restaurant. I have learned multiple skills like multitasking, customer service, and service recovery. I have a drive to successfully work in a team environment. I listen and work, and when needed can be a leader. I have experience working at a summer camp for children as a store girl, where we were opened 3 times a day. I learned skills like patience, time management, and how to handle myself and my emotions under extreme fatigue.

Overview

2
2
years of professional experience

Work History

Store Girl

Camp OTX
06.2023 - 08.2023
  • Worked inventory control, and store opening and closing procedures.
  • Worked successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Worked with children from ages 6-16
  • Handled checking out over 100 children 3 times a day
  • Made sure kids were having as much fun as possible during their time at camp

Hostess, To-go Orders, Busser, Runner

Smashin Crab
06.2021 - 03.2022
  • Greeted customers upon arrival.
  • Worked with team to greet and seat customers, and provide necessary information for orders.
  • Answered telephone in loud environment to take to-go orders, answer questions, and complete reservations.
  • Packaged and handled To-go orders along with payments.
  • Proficient with point of sale software.
  • Directly interacted with customers to take care of their needs.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Provided excellent customer service while meeting challenging time goals.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Prepared dining room for special upcoming functions.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Trained new staff in bussing and cleaning procedures.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.

Education

HS Student -

Tom Clark High School
San Antonio, TX
06.2023

Skills

  • Warm and Welcoming
  • Wait List Management
  • Time Management
  • Guest Greeting and Seating
  • Multi-Line Telephone Systems
  • Team Player
  • Phone Inquiries
  • Guest Satisfaction

Soccer, Golf, Swimming

I have played soccer since I was 4, and was a 4 year letterman on the varsity team at Clark. I love to play all sports but soccer is my favorite. I swam for my neighborhood summer team for few years and had a blast swimming going to the meets. Golf is a sport I don't usually play, but picked up from my dads love of the sport.

Timeline

Store Girl

Camp OTX
06.2023 - 08.2023

Hostess, To-go Orders, Busser, Runner

Smashin Crab
06.2021 - 03.2022

HS Student -

Tom Clark High School

Similar Profiles

CREATE PROFILE
Caroline Segars