Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Smith

Owenton,KY

Summary

Dynamic professional with a proven track record at St Elizabeth Business Health, excelling in customer relations and collections. Adept at managing financial transactions and enhancing patient satisfaction through effective communication and organizational skills. Proficient in Microsoft Office, ensuring accuracy in billing and data entry while resolving outstanding invoice issues efficiently.

Overview

2
2
years of professional experience

Work History

Follow Up and Billing Representative

St Elizabeth Business Health
Erlanger, KY
03.2025 - Current

•Managed daily financial transactions efficiently.

•Oversee efficient invoicing process ensuring timely receipt by patients, companies, and insurance carriers.

•Engaged with patients, companies, and carriers to resolve outstanding invoice issues.

Dental Office Assistant

Owen Dental Care
Owenton, KY
05.2024 - 02.2025
  • Assisted with patient check-in and appointment scheduling, ensuring efficient office flow.
  • Managed electronic health records, maintaining accuracy and confidentiality of patient information.
  • Supported dental procedures by preparing treatment rooms and sterilizing instruments to uphold safety standards.
  • Coordinated insurance verification and billing processes to enhance patient communication and satisfaction.

Education

High School Diploma -

Owen County High School
Owenton, KY

Skills

  • Customer relations skills
  • Microsoft office
  • Collections
  • Data entry experience
  • Organizational skills

Timeline

Follow Up and Billing Representative

St Elizabeth Business Health
03.2025 - Current

Dental Office Assistant

Owen Dental Care
05.2024 - 02.2025

High School Diploma -

Owen County High School