Hi, I’m
Caroline Statzer
Acworth,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Knowledgeable in best practices, market trends and regulatory requirements of industry operations. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
years of professional experience
Work History
Main Street Events X 1885
Event Coordinator
05.2022 - Current
Job overview
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Managed events of up to 200 customers
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
1885 Grill Acworth
Manager
04.2022 - Current
Job overview
- Managed and motivated upwards of 30 employees a day to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
1885 Grill Acworth
Server Shift Leader
10.2020 - 04.2022
Job overview
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
- Managed scheduling for 50 employees, maintaining adequate staffing levels while accounting for personal employee needs
John Sipple- Business Resource Network
Assistant to the President
05.2019 - 07.2020
Job overview
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Education
Kennesaw State UniversityKennesaw, GA
Bachelor of Science from Entrepreneurship
05.2024
University Overview
- Relevant Coursework: Marketing & Business Administration
- 3.6 GPA
Skills
- Communications and Media
- Records Management
- Pricing Negotiation
- Sponsorship Promotion and Organization
- Sales and Marketing Strategy
- Contract Negotiation Skills
Timeline
Event Coordinator
Main Street Events X 1885
05.2022 - Current
Manager
1885 Grill Acworth
04.2022 - Current
Server Shift Leader
1885 Grill Acworth
10.2020 - 04.2022
Assistant to the President
John Sipple- Business Resource Network
05.2019 - 07.2020
Kennesaw State University
Bachelor of Science from Entrepreneurship
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