Hi, I’m
Caroline Statzer
Acworth,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Knowledgeable in best practices, market trends and regulatory requirements of industry operations. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
years of professional experience
Work History
Main Street Events X 1885
Event Coordinator
05.2022 - Current
Job overview
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Managed events of up to 200 customers
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
1885 Grill Acworth
Manager
04.2022 - Current
Job overview
- Managed and motivated upwards of 30 employees a day to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
1885 Grill Acworth
Server Shift Leader
10.2020 - 04.2022
Job overview
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
- Managed scheduling for 50 employees, maintaining adequate staffing levels while accounting for personal employee needs
John Sipple- Business Resource Network
Assistant to the President
05.2019 - 07.2020
Job overview
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Education
Kennesaw State University, Kennesaw, GA
Bachelor of Science from Entrepreneurship
05.2024
University Overview
- Relevant Coursework: Marketing & Business Administration
- 3.6 GPA
Skills
- Communications and Media
- Records Management
- Pricing Negotiation
- Sponsorship Promotion and Organization
- Sales and Marketing Strategy
- Contract Negotiation Skills
Timeline
Event Coordinator
Main Street Events X 1885
05.2022 - Current
Manager
1885 Grill Acworth
04.2022 - Current
Server Shift Leader
1885 Grill Acworth
10.2020 - 04.2022
Assistant to the President
John Sipple- Business Resource Network
05.2019 - 07.2020
Kennesaw State University
Bachelor of Science from Entrepreneurship
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