Telisha Jordan
Acworth,GA
Summary
Motivated and accomplished mortgage professional with over 25 years of extensive background in retail, wholesale, and Non-QM environments. Take-charge attitude ensures high level of customer service and maintains great morale within department. Detail-oriented, deadline-driven, able to multi-task effectively and meet set deadlines. Possess excellent analytical and decision-making skills with strong written and verbal communication abilities. Experienced in working from home with little supervision in a paperless environment.
Overview
26
26
years of professional experience
Work History
Non-QM Underwriter
LendSure Mortgage Corp
06.2019 - 01.2025
- Utilized unconventional strategies to manually underwrite residential mortgage loans beyond typical qualification criteria.
- Analyzed credit, income, compliance, title documents, appraisals, LTV ratios, DTI ratios, and other risk factors to make informed lending decisions
- Proactively managed a pipeline of loans, including new underwrites, daily condition review, and final approvals
- Maintained strong knowledge of company's guidelines, state and federal lending regulations (ATR, RESPA, Reg B, Reg Z, Fair Lending, etc.)
- Underwrote diverse loan types including bank statement loans, asset depletion/qualification, DSCR, full docs with complex tax returns
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Contributed to creation of training materials for educating new hires on essential job functions.
Mortgage Loan Processor
Fairway Independent Mortgage Corp.
04.2017 - 08.2017
- Prepare loan files for residential mortgage applications
- Engages with branch staff, corporate team members, and clients promptly and effectively.
- Work with Loan Officer to determine product suitability, communicates changes to Loan Officer
- Comply financial and other needed data to complete loan file
- Managed procurement of essential documents to support transactions.
- Evaluate loan applications for reasonableness and, if needed, escalates files for further evaluation
- Communicate with Loan Officer and Borrower to obtain missing documentation
- Review files for completeness prior to submission to Underwriting
- Obtain documentation needed to clear conditions
- Submit approved files to Closing
- Prioritize workflow so loans close on time
- Communicate with title company, appraiser and other vendor as required
- Provide exceptional customer service to clients, borrowers, loan officer, vendors and other interested parties
Mortgage Loan Closer
BankSouth Mortgage Corp. /SNI Co.
01.2017 - 03.2017
Mortgage Loan Officer Assistant
Homestar Mortgage Corp.
08.2016 - 10.2016
- Provide administrative support in collection and preparation of submitting loan application with supporting documentation to processing
- Communicate with borrower, processors, operations staff, closing attorney, title companies, real estate brokers, etc. in an effort to expedite mortgage process
- Communicate with Loan Originator daily on the status of loans
- Assist processor with conditions
- Attend bi-weekly pipeline meetings
Senior Mortgage Loan Processor
CBC National Bank
02.2016 - 04.2016
Contract Mortgage Loan Processor
Precision 360 Processing
10.2014 - 08.2015
Internal Mortgage Underwriting Auditor
Heritage Bank of the South
06.2014 - 07.2014
Mortgage Loan Underwriter
Silverton Mortgage Specialists, Inc.
08.2012 - 08.2013
- Underwrite Conventional, FHA and USDA loans
- Analyze and evaluate the collateral, credit and financial status of individuals to issue conventional and government loan approvals or denials
- Ensure loans adhere to company and investor guidelines
- Determine and document loan conditions
- Clear conditions and final approve loans
Underwriter/Pre-Closing Quality Assurance Analyst
SunTrust Mortgage
06.2011 - 08.2012
- Underwrote Conventional and VA IRRL loans and communicated loan decisions
- Reviewed and cleared submitted conditions
- Reviewed, scanned and uploaded UW documents including but not limited to income, credit, AUS and appraisal
- Final reviewed files to ensure a high level of quality and accuracy was maintained on documents related to early disclosures, property evaluation waivers and compliance
- Validated the Final AUS, PITI, VVOE, all MDIA RESPA conditions & reviewed the Final HUD-1
Contract Mortgage Loan Processor
Precision 360 Processing
06.2010 - 06.2011
Transaction Processing Team Lead
Affiliated Computer Services, a Xerox Company
08.2008 - 06.2010
Mortgage Loan Underwriter/Closing Manager
American Mortgage Express Corp.
05.2004 - 01.2007
Sr. Processor/Sr. Closer/Closing Coordinator/Receptionist
BancMortgage Financial Corp/SunTrust Mortgage
07.1999 - 05.2004
Education
Georgia Highlands College
Cartersville, GAEssential Presentation Skills Graduate -
Zig Ziglar’s
Alpharetta, GALoan Processing Graduate -
Capstone Institute
Marietta, GAKennesaw State University
Kennesaw, GASkills
- Encompass Loan Origination System
- Salesforce
- Prudent AI
- Microsoft Office
- AUS – DU/LP
- Data Trac, OpenClose, Calyx, DocVelocity, BlitzDocs, DocMagic
- High level of organizational skills and ability to multitask
- Paperless environment
- Working from home
Timeline
Non-QM Underwriter
LendSure Mortgage Corp
06.2019 - 01.2025
Mortgage Loan Processor
Fairway Independent Mortgage Corp.
04.2017 - 08.2017
Mortgage Loan Closer
BankSouth Mortgage Corp. /SNI Co.
01.2017 - 03.2017
Mortgage Loan Officer Assistant
Homestar Mortgage Corp.
08.2016 - 10.2016
Senior Mortgage Loan Processor
CBC National Bank
02.2016 - 04.2016
Contract Mortgage Loan Processor
Precision 360 Processing
10.2014 - 08.2015
Internal Mortgage Underwriting Auditor
Heritage Bank of the South
06.2014 - 07.2014
Mortgage Loan Underwriter
Silverton Mortgage Specialists, Inc.
08.2012 - 08.2013
Underwriter/Pre-Closing Quality Assurance Analyst
SunTrust Mortgage
06.2011 - 08.2012
Contract Mortgage Loan Processor
Precision 360 Processing
06.2010 - 06.2011
Transaction Processing Team Lead
Affiliated Computer Services, a Xerox Company
08.2008 - 06.2010
Mortgage Loan Underwriter/Closing Manager
American Mortgage Express Corp.
05.2004 - 01.2007
Sr. Processor/Sr. Closer/Closing Coordinator/Receptionist
BancMortgage Financial Corp/SunTrust Mortgage
07.1999 - 05.2004
Georgia Highlands College
Essential Presentation Skills Graduate -
Zig Ziglar’s
Loan Processing Graduate -
Capstone Institute
Kennesaw State University
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