Caroline Velez
Providence
Summary
Dynamic professional with a strong background in customer and retail services, as well as legal support. Proven ability in conflict resolution and legal document management, complemented by bilingual communication skills. Recognized for building productive relationships and maintaining high standards of integrity in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Bjs Wholesales Club
Seekonk
09.2024 - 07.2025
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Loss Prevention Officer
Target
Seekonk
01.2024 - 06.2024
- Monitored store premises to prevent theft and ensure safety.
- Conducted surveillance using CCTV to identify suspicious activities.
- Investigated incidents of theft and reported findings to management.
- Maintained accurate records of security activities and incidents.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
Cashier
Target
Seekonk
10.2023 - 01.2024
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and debit transactions while ensuring security protocols.
- Trained new cashiers on checkout procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Legal Assistant Intern
Gursky Wiens and Shanley, Attorneys at Law, Ltd.
Warwick
06.2022 - 08.2022
- administrative and secretarial support to attorneys, including scheduling appointments and managing calendars
- Assisted in filing of legal court documents
- managed legal case files, including document review reviews, organization, and maintenance of filing systems
- Maintained office calendar, recorded deadlines, and hearings
Education
Bachelor of Science - Criminology & Criminal Justice
University of Rhode Island
Kingston, RI05-2025
High School Diploma -
William M. Davies,Career And Technical High School
Lincoln, RI06-2020
Skills
- Legal research
- Customer service
- Case management
- Conflict resolution
- Surveillance techniques
- Bilingual
- Staff training
- Report writing
- Work ethic and integrity
- Team collaboration
- Legal document management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- ACTFL Language Proficiency Certificate [Spanish]
- Hospitality Careers Certificate of Achievement
- ProStart National Restaurant Association Educational Foundation [National Certificate of Achievement]
References
References available upon request.
Timeline
Cashier
Bjs Wholesales Club
09.2024 - 07.2025
Loss Prevention Officer
Target
01.2024 - 06.2024
Cashier
Target
10.2023 - 01.2024
Legal Assistant Intern
Gursky Wiens and Shanley, Attorneys at Law, Ltd.
06.2022 - 08.2022
Bachelor of Science - Criminology & Criminal Justice
University of Rhode Island
High School Diploma -
William M. Davies,Career And Technical High School