Caroline Villarreal
College Station,TX
Summary
Dynamic and results-oriented professional with a proven track record at Precision DNA & Drug Testing, enhancing billing accuracy and efficiency. Excelled in customer relationship management and organization, demonstrating exceptional problem-solving abilities and communicative skills. Leveraged expertise in month-end close processes to significantly improve operational workflows.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Billing Analyst
Precision DNA & Drug Testing
Corpus Christi, TX
05.2024 - 08.2024
- Reviewed and processed customer invoices for accuracy.
- Created reports to track progress of billing activities.
General Dentist Family Practice Shadow
Dr. Russel Borth
Corpus Christi, TX
06.2024 - 07.2024
- Provided chair side assistance during all dental procedures as requested by dentist.
- Kept patient information confidential and respected patients rights to privacy.
Physician Shadow
Jonathan Petrowski, PA
Corpus Christi, TX
06.2024 - 07.2024
- Observed physician-patient interactions, noting communication techniques and bedside manner.
- Participated in rounds with medical team members, observing procedures such as physical exams and diagnostic tests.
- Familiarized myself with basic medical terminology used by physicians during consultations and examinations.
Gift Wrapper
Julian Gold
Corpus Christi, TX
12.2023 - 12.2023
- Greeted customers and assisted with gift wrapping selection decisions.
- Provided customers with product knowledge to help them choose the best items for their needs.
- Communicated regularly with managers regarding inventory levels and replenishment needs.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
High School Diploma -
Veterans Memorial High School
Corpus Chrisiti06-2024
Communications BA
Texas A&M University
College Station, TXSkills
- Efficiency recommendations
- Telephone Etiquette
- Month-end close
- Organization and Administration
- Communicative
- Time management
- Problem solving
- Customer Relationship Management
Certification
- CBRE- License in Commerical Real Estate Job Simulation, Oct 2024
Languages
Spanish
Limited
References
References available upon request.
Timeline
General Dentist Family Practice Shadow
Dr. Russel Borth
06.2024 - 07.2024
Physician Shadow
Jonathan Petrowski, PA
06.2024 - 07.2024
Billing Analyst
Precision DNA & Drug Testing
05.2024 - 08.2024
Gift Wrapper
Julian Gold
12.2023 - 12.2023
- CBRE- License in Commerical Real Estate Job Simulation, Oct 2024
High School Diploma -
Veterans Memorial High School
Communications BA
Texas A&M University
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