Caroline Walker
Evanston,IL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate/Stylist Sales Associate
Bliss & Belle Boutique
05.2018 - 11.2023
- Increased sales revenue by building strong and personal relationships with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Won many monthly contests due to selling highest number of items per sale.
- Developed social media strategies to draw in customers online.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
La Tan
05.2017 - 08.2017
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Recommended complementary purchases to customers, increasing revenue.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Commuication Studies
DePaul University
Chicago, ILSkills
- Adaptable and Flexible
- Meeting deadlines
- Adapt to diverse groups
- Persuasion techniques
- Honest and Dependable
- Listening Skills
- Relationship Building
- Excellent Written and Verbal Communication
- Friendly and Helpful
- Outgoing Personality
- Excellent people skills
- Product Knowledge
- Strong Communication and Interpersonal Skills
Timeline
Sales Associate/Stylist Sales Associate
Bliss & Belle Boutique
05.2018 - 11.2023
Sales Associate
La Tan
05.2017 - 08.2017
Commuication Studies
DePaul University
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