Giavanna D'Amico
New York,NY
Summary
Outgoing professional with experience in retail and marketing. Adept at delivering exceptional customer service, managing returns, and contributing to team success. Maintained an excellent client book with strong retention and repeat business. Eager to leverage relationship-building skills to drive sales and enhance customer loyalty.
Overview
3
3
years of professional experience
Work History
Sales Associate/Stylist Sales Associate
LoveShackFancy
New York, NY
05.2024 - Current
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Assisted in merchandising products, ensuring visually appealing displays aligned with brand aesthetics.
- Collaborated with team members to achieve sales targets and improve store performance consistently.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to achieve monthly sales targets.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Intern
Susanna Chow
New York, NY
02.2026 - 02.2026
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
- Maintained showroom samples and catalog libraries for customer viewing.
- Demonstrated strong multitasking abilities by managing multiple customer interactions simultaneously while maintaining attention to detail.
- Organized showroom layout for optimal visual appeal, promoting an inviting atmosphere for clients.
- Maintained a clean and organized showroom environment, ensuring a positive impression on all visitors.
- Enhanced customer experience by providing personalized assistance and product recommendations.
Intern
Frances Valentine
New York, NY
05.2024 - 09.2024
- Conducted market research to identify trends and preferences among target demographics.
- Organized product launches and promotional events, ensuring seamless execution and brand representation.
- Explored new technologies and approaches to streamline processes.
- Boosted social media engagement through creative content creation.
- Collaborated on marketing campaign that significantly increased brand awareness.
Marketing Assistant
Ila Only Spa
New York, NY
08.2023 - 08.2024
- Coordinated social media strategies across platforms, increasing engagement and followers.
- Conducted market research to identify trends and consumer preferences for targeted promotions.
- Collaborated with team members on event planning and execution to attract new clientele.
- Managed content creation for newsletters, blogs, and promotional materials to drive client interest.
- Supported email marketing efforts by segmenting lists and optimizing messaging for maximum impact.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Updated spreadsheets with statistical, financial and non-financial information.
Education
Certificate - Styling Program
Fashion Institute of Technology
New York (City), NY07.2025
High School Diploma -
Ogburn Online School
ONLINE05.2023
Certificate - Fashion Business
Conde Nast College of Vogue
London UK09.2024
Certificate - Pre Professional Training Program
Joffrey Ballet School
05.2024
Skills
- Customer service
- Teamwork and collaboration
- Product marketing
- Editing and proofreading
- Multi-tasking strength
- Event planning
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Client service
- POS system operation
- Sales trends
- Shipment processing
- Sales forecasting
- Social media
Timeline
Intern
Susanna Chow
02.2026 - 02.2026
Sales Associate/Stylist Sales Associate
LoveShackFancy
05.2024 - Current
Intern
Frances Valentine
05.2024 - 09.2024
Marketing Assistant
Ila Only Spa
08.2023 - 08.2024
Certificate - Styling Program
Fashion Institute of Technology
High School Diploma -
Ogburn Online School
Certificate - Fashion Business
Conde Nast College of Vogue
Certificate - Pre Professional Training Program
Joffrey Ballet School