- Backpacking and Hiking
- I enjoy helping others and giving back to the community
- Stocks
- Exploring various forms of art, such as culinary arts, music theory, and cosmetology, to nurture creativity and personal growth
- Learning from people
- Passionate about balancing physical health with mental and emotional wellness
Caroline Webber
Cumming,GA
Summary
I am a personable and motivated young woman with the strong ability to lead teams effectively and maintain positive work environments during high stress moments. I have an understanding of operational procedures and possess strong organizational and communication skills. I am passionate about people and believe in making the most out of every interaction. You'll have a hard time finding someone as committed to driving team success and ensuring high levels of productivity as I am. I look forward to proving myself as a worthy candidate for this, or any, position. Thank you in advance.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
02.2022 - 01.2024
- Having worked at one of the top Jersey Mikes in the country I efficiently handled frequent $1000 hours.
- Traveled out of state to train new employees at up and coming franchises.
- Delegated daily tasks and responsibilities .
- Responsible for opening duties and leading closes.
- Traveled to other local Jersey Mikes to work when needed.
- Efficiently prepped and sorted various fresh ingredients daily.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Assisted in major $10,000 catering orders weekly while keeping a smooth flow of service.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Team Member
Cava Grill
09.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
High School Diploma -
Mountain Education
Cumming, GA12-2025
High School Diploma -
West Forsyth High School
Cumming05-2023
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Exceptional customer service
- POS system operation
- Adaptable
- Highly motivated
- Professional
- Interpersonal skills
Interests
Timeline
Team Member
Cava Grill
09.2022 - 03.2023
Shift Leader
Jersey Mike's Subs
02.2022 - 01.2024
High School Diploma -
Mountain Education
High School Diploma -
West Forsyth High School
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