CAROLINE WOLFF
Derwood,MD
Summary
Public Health graduate with a diverse skill set in data management, health education, and patient care. Experienced in delivering patient-centered services and collaborating on public health initiatives that address community needs. Committed to leveraging analytical skills to support health equity and improve overall community well-being.
Overview
4
4
years of professional experience
Work History
Ophthalmic Medical Technician
Rockville Eye Physicians
Rockville, MD
10.2025 - Current
- Provided compassionate, patient-centered ophthalmic care for 10-20 patients daily.
- Performed over 15 diagnostic eye tests, including visual acuity, intraocular pressure, and imaging daily.
- Educated patients on treatment plans, medications, and postoperative care.
- Assisted the ophthalmologist during examinations and minor in-office procedures.
FALL INTERN
The Coalition for a Healthier Frederick County
Frederick, USA
08.2024 - 12.2024
- Collaborated with team members and distributed 50+ weekly health education materials to promote public health awareness and improve community health outcomes.
- Organize and analyze health data to monitor the Local Health Improvement (LHIP) workgroups, preparing reports and presentations for stakeholders and funders.
- Participate in 10-15 community events and workshop meetings weekly to discuss initiative efforts to reduce health disparities in the community.
PHARMACY CUSTOMER SERVICE ASSOCIATE
Walgreens
Salisbury, USA
02.2024 - 05.2024
- Received and processed 50-100 prescription orders daily, ensuring accuracy and compliance with legal requirements to uphold patient safety.
- Greeted 50+ customers daily, offering guidance on prescriptions and over-the-counter medications to enhance their understanding and satisfaction.
- Collaborated with pharmacists and technicians to streamline workflow and enhance customer service quality.
- Follow all federal, state, and local regulations governing pharmacy operations, including HIPAA guidelines for patient confidentiality.
SUMMER INTERN
Montgomery County Health Department
Remote
06.2022 - 08.2022
- Assisted in reorganizing and cleaning data on COVID-19 cases in Montgomery County to enhance data accuracy.
- Collected and entered over 100 COVID-19 related data points daily from positive cases into Excel spreadsheets for tracking purposes.
- Developed epidemiology curves (time series chart) that reflect COVID cases over a specific period of time.
- Examined data files to extract records of individuals with multiple COVID cases from Excel spreadsheets for analysis.
- Completed Maryland Reserve Corps volunteer training to support community needs.
Education
Bachelor of Science - Public Health
Salisbury University
Salisbury, MD12-2024
Skills
- Electronic medical records
- Patient communication
- Workflow optimization
- Microsoft Office
- SharePoint
- Communication tools
- Time management
- Team collaboration
- Problem solving
- Data Analysis
Timeline
Ophthalmic Medical Technician
Rockville Eye Physicians
10.2025 - Current
FALL INTERN
The Coalition for a Healthier Frederick County
08.2024 - 12.2024
PHARMACY CUSTOMER SERVICE ASSOCIATE
Walgreens
02.2024 - 05.2024
SUMMER INTERN
Montgomery County Health Department
06.2022 - 08.2022
Bachelor of Science - Public Health
Salisbury University