Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caroline Wood

Zebulon,NC

Summary

Hardworking and passionate job seeker with strong organization skills eager to secure data entry/ administrative career seeking opportunities for growth and expansion.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

GFL Environmental
12.2021 - 10.2023
  • Responded to customers via call and email resolving questions or concerns in a professional, expeditious manner while maintaining a positive approach.
  • Track customer information, concerns, and enter data into database.
  • Actively listened to customers, handles concerns quickly and escalated major issues to supervisor.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Lead Infant Teacher

Discovery Point Child Development Center
04.2021 - 08.2021
  • Kept classroom and feeding areas clean, neat and safe.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Promoted sensory development by providing access to different textures.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs and monitoring of behaviors.

Babysitter

Family And Friends
01.2019 - 03.2020
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated positively with children and guardians

Customer Service Cashier

Ace Hardware
06.2019 - 12.2019
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Bunn High School
Bunn, NC
05.2020

Skills

  • Computer Proficiency
  • Microsoft Office
  • Excellent Data Entry Skills
  • Comfortable working independently with minimal supervision
  • Positive Attitude
  • Strong Work Ethic and Dependable
  • Detail-Oriented
  • Time Management
  • Clear and Direct Communication
  • Problem Solving
  • Friendly and polite
  • Strong Organizational Skills

Certification

Excel training Certification

QuickBooks training Certification

CPR/ First Aid Certified

Timeline

Customer Service Representative

GFL Environmental
12.2021 - 10.2023

Lead Infant Teacher

Discovery Point Child Development Center
04.2021 - 08.2021

Customer Service Cashier

Ace Hardware
06.2019 - 12.2019

Babysitter

Family And Friends
01.2019 - 03.2020

High School Diploma -

Bunn High School

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Caroline Wood