Caroline Yiannackopoulos
Wauwatosa,Wisconsin (WI)
Overview
12
12
years of professional experience
Work History
Owner/Operator Coffee Shop
Café Blue
Wauwatosa, WI
07.2013 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Operated with safety and skill to avoid accidents and delays.
Certification
- Serv Safe Certification?
- Short Term Substitute License [Timeframe]
- ?Cesa Certification Training
- Ferpa Certification
- ? Online Red Cross training
Timeline
Owner/Operator Coffee Shop
Café Blue
07.2013 - Current