Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Clark

Sandy,OR

Summary

As a seasoned entrepreneur and Owner/Operator of a successful coffee shop, I excel in operations management and strategic business planning. My proactive approach led to a significant increase in brand awareness and customer satisfaction. Skilled in hiring and training, I foster a motivated team, very little turnover, ensuring high-quality service and efficient business processes.

Overview

22
22
years of professional experience

Work History

Owner/Operator Coffee Shop

Self Employed
02.2003 - 12.2024
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Trained and motivated employees to perform daily business functions.

Education

Small Business Management - Business Administration And Management

Mt. Hood Community College
Gresham, OR

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Strategic Business Planning

Timeline

Owner/Operator Coffee Shop

Self Employed
02.2003 - 12.2024

Small Business Management - Business Administration And Management

Mt. Hood Community College
Cody Clark