Caroline Sofia Hernandez
Los Angeles,CA
Summary
Customer-focused Retail Associate with a proven track record in sales techniques mastery, and exceptional teamwork, honed at Style in Liberty and other diverse roles. Successfully enhanced customer satisfaction through expert upselling strategies and store maintenance. Fluent in Spanish, adept at fostering positive customer experiences, and skilled in cash handling, I significantly contributed to achieving and exceeding sales targets.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
La Toxica Restaurant
Los Angeles, CA
02.2023 - 07.2023
- Assembled and served meals according to specific guest requirements.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collected money, made change and counted out register at end of shift.
- Ensured compliance with health and safety regulations.
Retail Sales Worker
Style in Liberty
Los Angeles , CA
07.2021 - 09.2022
- Assisted customers with product selection, inquiries, and purchase decisions.
- Maintained store cleanliness and organization.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Computed purchases and received and processed cash or credit payment.
Tutor
Self Employed Services
Los Angeles, CA
01.2020 - 06.2020
- Assisted 2 elementary students in developing effective study habits and strategies for success in school during struggling times in the Covid '19 pandemic
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Developed personalized tutoring strategies to improve students' academic performance in subjects such as math, science, and English.
Education
High School Diploma -
Alliance Tennenbaum Family Technology High School
Los Angeles, CA06-2024
Some College (No Degree) - Nursing
Los Angeles Community College (LACC)
Los Angeles, CASkills
- Sales techniques mastery
- Upselling strategies
- Store maintenance
- Loss prevention awareness
- Cash handling proficiency
- FLUENT IN SPANISH
- Teamwork
Affiliations
- Personal Cosmetology Student/Learner
- Culinary Design
- ASB Vice President
- Cooking Club member
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Restaurant Team Member
La Toxica Restaurant
02.2023 - 07.2023
Retail Sales Worker
Style in Liberty
07.2021 - 09.2022
Tutor
Self Employed Services
01.2020 - 06.2020
High School Diploma -
Alliance Tennenbaum Family Technology High School
Some College (No Degree) - Nursing
Los Angeles Community College (LACC)
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